Hell's Kitchen Server
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River Cree Resort & Casino
UT
Summary
The server is responsible for greeting guests, taking orders, and delivering food and beverages while ensuring a high standard of hospitality. They must also maintain a clean service area, process payments, and support other team members to ensure a memorable dining experience.
Job Description
Overview
Hell’s Kitchen is a globally recognized restaurant brand, inspired by Chef Gordon Ramsay. It stands out for its bold flavors, dramatic presentations, and dedication to quality. At River Cree Resort & Casino, Hell’s Kitchen offers an exceptional dining experience, featuring signature dishes and a lively atmosphere.
Reporting to the Hell’s Kitchen General Manager, as a Server at Hell’s Kitchen, you are the primary ambassador of our brand—welcoming guests, delivering expertly prepared food and beverages, and ensuring every interaction reflects our commitment to exceptional hospitality. You play a vital role in creating memorable dining experiences and consistently uphold the highest standards of service, professionalism, and brand integrity.
Responsibilities
- Prepare tables for
- Stock the service area with supplies (e.g. coffee, glassware).
- Greeting guests and assist with menu
- Record orders and relay them to the kitchen and
- Serve food and beverages promptly and
- Check in with guests to ensure satisfaction and address any
- Suggest and serve desserts and
- Prepare and present bills and process
- Clean and reset tables after guests
- Support other food and beverage departments as directed by management.
- Follow all Health and Safety requirements and look out for the safety of yourself and coworkers.
- Perform other duties as
Qualifications
- 5+ years’ experience in a dining
- AGLCProServe/Protectcertification
- Basic math skills for handling cash and
- Strong customer service skills and ability to handle special
- Effective communication skills (reading, writing, speaking, listening).
- Ability to work as part of a team and
- Ability to remain calm under
- Enthusiastic, outgoing, and
- Well-organized and able to
- Pleasant, accommodating, and willing to go the extra
- Sincere desire to contribute to a memorable guest experience.
- Sense of urgency and strong work
- Calm, organized, and confident under pressure.
- Enjoys working as part of a team and independently.
- Willing to ask for help when
- Maintains a professional
- Experience in food handling, cash handling, customer service, and/or
The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.
WE OFFER
- A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.
River Cree Resort & Casino is a First Nation owned and operated Casino resort in Enoch, Alberta, Canada. The casino features a nonsmoking main casino floor, and introducing Embers, a new smoke friendly casino! The resort has a total of 1350 gaming machines, 10 VLT’s, 60 table games and a new poker room! The property has excellent dining options- The Kitchen Buffet, Cha Xpress, Tap25, Grab & Go concession, and a Coffee Lobby Bar! The hotel has 249 spacious guest rooms- including 11 suites. The hotel also has a Pool, hot tub, exercise centre, and conference space for meetings and events. The River Cree Entertainment Centre is the best venue for Shows, Concerts and private events for the Greater Edmonton and Area. The capacity for this venue varies from 500-2500 depending on the setup for the event. The resort also has TWO NHL sized hockey rinks, home to the largest Adult Hockey League in western Canada, River Cree Sports! Our Resort is always hiring, join a great team! Excitement, Bet in it!
Founded
2006
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Edmonton , Alberta
River Cree Resort & Casino is a First Nation owned and operated Casino resort in Enoch, Alberta, Canada. The casino features a nonsmoking main casino floor, and introducing Embers, a new smoke friendly casino! The resort has a total of 1350 gaming machines, 10 VLT’s, 60 table games and a new poker room! The property has excellent dining options- The Kitchen Buffet, Cha Xpress, Tap25, Grab & Go concession, and a Coffee Lobby Bar! The hotel has 249 spacious guest rooms- including 11 suites. The hotel also has a Pool, hot tub, exercise centre, and conference space for meetings and events. The River Cree Entertainment Centre is the best venue for Shows, Concerts and private events for the Greater Edmonton and Area. The capacity for this venue varies from 500-2500 depending on the setup for the event. The resort also has TWO NHL sized hockey rinks, home to the largest Adult Hockey League in western Canada, River Cree Sports! Our Resort is always hiring, join a great team! Excitement, Bet in it!
Founded
2006
Company size
1,001-5,000 employees
Industry
Gambling Facilities and Casinos
Org type
Privately Held
Headquarters
Edmonton , Alberta