Healthy Lifestyle Coordinator

Position Summary:

The Healthy Living Coordinator will oversee the group exercise program and staff, active older adults, and program development to include managing GX, events, HLOS (if needed) and teaching a minimum number of classes designated by supervisor. The Coordinator will also work with the Sr. Healthy Living Director in the management of Wellness floor, and wellness floor staff. Establish relationships through direct wellness floor hours with members to coach/educate them to implement habits that lead to a healthy lifestyle, always exuding a positive, approachable attitude and energy.

Essential Functions / Job Duties:

• Works with Sr. Healthy Living Director and/or Associate Executive Director on Seniors Programming with supplies or as group exercise coordinator.
• Works minimum ten floor hours on wellness floor to ensure proper safe use of equipment taught to members and/or teaches 7-10 classes per week.
• Educates members about the YMCA mission and goals.
• Encourages members to build relationships with others and join in the YMCA movement.
• Develops relationships with businesses and partners to lead wellness lecture series monthly for members of all ages and in support of Hospital partnerships.
• Trains Group Fitness Instructors/Personal Trainers in development of individual exercise/physical activity routines for members.
• Actively recruits new Personal Training clients through membership engagement. (Calls/Emails/etc.)
• Provides leadership, resources, and tools to subordinate staff that develops, encourages, and promotes an environment of creativity, quality service, positive and supportive interaction.
• Assigns clear accountability and ensures continuous improvement to staff.
• Implements and executes plans directed by Senior Healthy Living Director and/or Associate Executive Director.
• Researches and hosts Health/Fitness Seminars, trainings, workshops.
• Coordinates with master trainers on the weekends of such events and works evenings to host events.
• Prepares performance reviews of the Wellness staff together with Senior Healthy Living Director and/or Associate Executive Director.
• Provides membership service, answering phones, enrolling members in wellness programs, assisting in tours, and implementing service recovery techniques.
• Promotes YMCA programs to members.
• Ensures that Senior Healthy Living Director and/or Associate Executive Director are informed of all membership and fitness issues that arise.
• Assist and supports the annual fundraising campaign and volunteer committees/boards assigned.
• Develops and maintains effective working relationships within the community.
• Coordinates special events and activities for the Wellness department.
• Other duties as assigned.

YMCA COMPETENCIES (i.e. Leader, Team Leader, Multi-Team / Branch Leader):

Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implement effective systems to develop volunteers at program and fundraising leadership levels.

Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has functional and technical knowledge and skills required to perform well, uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications, Skills and Abilities / Position Requirements:

Education and Experience:

• Minimum of 2 years of proven success in a Supervisory/Management role in the health and fitness industry, or related field.
• Bachelor’s degree in Exercise Science, human services, social services, recreation, business or equivalent work experience, preferred but not required.
• Minimum 1 years of customer service, sales experience is preferred, not required.
• Prefer knowledge of and previous experience with diverse populations
• Excellent interpersonal skills.
• Proficient in computer programs, including database and Microsoft Office.

Certificates and Licenses:

Required certifications: CPR/AED, First Aid, Group Fitness certifications, Prefer a Personal training (ACE, AFAA, NASM, ACSM) certificate.   All Certifications in areas of expertise must be up to date or attained within the first 90 days of hire. CPR/First Aid may be attained within the first 30 days of hire.

Position Profile:

• An individual who is a people person who likes to interact with members of various ages and stages in life.
• An individual who demonstrates compassion and caring for all individuals that he/she meets daily.
• An individual who can meet clients where they are and train and develop a team of qualified personal trainers and group exercise instructors to excel in their respective skill sets.
• A trend setter who will stay current with leading edge trends in health and fitness to provide exceptional programs and services to our members and team.
• An individual who can effect change and show progress over time in the team he/she leads by showing an increase in the bottom line of the center.

Performance Goals:

60%   Healthy Living Programs Revenue and Participation Growth – grow personal training, small group training, group exercise participation, healthy living, and medical wellness programming, as assigned by the Product Line VP of Healthy Living.

20%   Training & Development –works with Product Line VP of Healthy Living on operational plan and create a culture around driving healthy living programs and business growth/performance. Develop training manual(s) and protocols for the Family Center that can be duplicated and expanded to other centers.

20%   Hiring and Onboarding Staff – Support the recruitment and selection of high performing YMCA professionals. We need to build a “bench” of staff to grow our impact in South Florida. In addition, supporting with onboarding these new hires and positioning them for success. 

Work Environment:

The work environmental characteristics described here are representative of those that must met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Primarily works in an office environment/on the wellness floor, however, occasionally visits outdoor program sites.
• May be required to drive for meetings and other work-related duties.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities. Being in good physical health with full range of body motion, including manual and finger dexterity and eye/hand coordination.  Requires corrected vision and hearing to normal range. Occasionally requires working under stressful conditions or working irregular hours. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employment at the YMCA is at will. It is purely voluntary, based upon the consent of both the Association and the staff members. No expressed or implied contractual rights should be inferred from this job description.

As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprint background screening.
 
As a Drug-Free Employer, all new hires must successfully complete a drug test. Please note Medical Marijuana cards are not accepted and do not exempt you from successfully passing your drug test.
 
The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.
 
In accordance with House Bill 531 (2025) the Department of Children and Families require employers to make the “Care Provider Screening Clearinghouse Education and Awareness” website link: https://info.flclearinghouse.com available to all potential candidates receiving a background check via the Clearinghouse.