Health Unit Coordinator - Med/Surg

Regions Hospital is hiring a friendly, organized, and adaptable individual to join the General Med Surgery unit as a Health Unit Coordinator (HUC)! This unit focuses on inpatient medical surgical patients. This unit believes in the power of partnership and to provide the best care for our patients it takes everyone involved. Individuals who hired into this role receive a weeklong training about the electronic health system and how to use it effectively to ensure they can be that partner for good. Taking on the role as a Health Unit Coordinator means you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors.

As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse. 

Work Schedule/FTE: 

This position is a .6 FTE (28 hours a week) 12-hour days with every third weekend rotation. 

Minimum Requirements: 

• Minimum of 1 year clerical or healthcare experience or recent (within 1 year) graduate of a clerical/healthcare training program
• Skill and ability to demonstrate exceptional customer service.
• Ability to respond patiently and effectively to questions asked by patients, family, providers and staff.
• Ability to communicate effectively and work cooperatively with patients, visitors and coworkers
• Proficient computer skills.
• Ability to use office equipment
• Ability to set priorities and manage time effectively
• Consistently demonstrates attention to detail in completing tasks, ensuring accuracy and preventing errors to maintain high-quality outcomes.

Minimum Requirements: 

• High school diploma or equivalent preferred. 
• Completion of a Health Unit Coordinator or related healthcare education program
• Previous experience using an electronic medical record
• Knowledge of medical terminology
• Demonstrates understanding of patient rights and privacy

Benefits 

This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee’s first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.