Head of Sales

Viva is hiring a Head of Sales to build and lead our expansion and new-logo sales motions from scratch. This is a remote, LATAM-based leadership role reporting directly to our Co-CEO, with full ownership of the playbook, the team, and the revenue number.

If you've built a B2B sales engine before and you're ready to own one end-to-end, this is your seat.

The opportunity

Viva connects US companies with exceptional Executive Assistants, creating career-defining work for talented people across Latin America. We're 200+ people across 15+ countries. Our model works. Now we need the person who builds the engine to scale it.

You won't inherit a sales machine. You'll build one. You'll design the expansion playbook, open the new-logo motion, hire the team, and own the number.

What you'll do

1. First 6–9 months - build the expansion playbook, then help Customer Success run it. Work closely with the founders and Customer Success to pressure-test the motion, drive deeper discovery within accounts, and establish a repeatable process.

2. Build the net-new logo motion, including outbound into enterprise target accounts, in close partnership with Marketing. This is the #2 problem you'll own.

3. Build the team (Account Manager / Head of Sales Associate / Senior AE / other) that runs the net-new motion day-to-day.

4. Hire, coach, and manage a lean sales team - AEs (current team is 2 AEs), RevOps and anyone else you believe we need.

5. Work closely with Customer Success and Marketing so strategy stays aligned and revenue grows consistently.

Two numbers define this seat: expansion closed-won and new-sales closed-won.

Requirements

These are must-haves for this role. They reflect the specific commercial motion we're building at Viva:

1. US selling experience: You've personally closed deals with C-suite, VP, or Head-of-level buyers at US-based companies. This is who you'll be selling to at Viva, so you need real experience closing deals with this type of buyer.

2. $50K–$150K ACV: You've consistently worked in this deal-size range and are very comfortable with this sales cycle motion.

3. Both sales motions: You've owned outbound (new-logo) and expansion/upsell, not just one or the other.

4. Team building: You've hired and managed quota-carrying roles - AEs, Account Managers, RevOps.

5. US travel + valid visa: This role requires ~25% US travel per month during the first 6–9 months. A valid US visa is required.

6. Executive-level English: You’ll live in US customer conversations daily.

7. 5+ years leading sales teams, though we care more about the magnitude of the problems you've solved than the exact number.

Persona over industry. What matters most is who you've sold to not the industry you sold from. Previous experience in industries like BPO, HR-tech, SaaS, or fintech can all be a strong fit; however, a staffing or TaaS background isn't required.

The details

1. Location: Remote, based in Colombia, Mexico, or Central America (Americas time-zone overlap with US customers).

2. Reports to: Co-CEO, directly.

3. Compensation: Competitive OTE (base + performance variable), benchmarked to senior commercial leadership in LATAM. Reviews every six months.

Why people choose Viva

• 100% remote, forever.

• Comprehensive global health insurance (medical, dental, vision, mental health).

• Paid holidays, vacation, sick leave, and family care days.

• Parental leave and flexible family support.

• A culture built on growth, ownership, and well-being.

• Competitive compensation with reviews every six months and performance bonuses.

How we hire

A focused process: application → initial interview → a practical skills assessment (build an expansion-motion plan) → assessment debrief → final interview