Head of Digital Custody Operations

Head of Digital Custody Operations   

(Remote candidates will be considered) 

National Digital Trust Company (In Organization) has received conditional approval from the Office of the Comptroller of the Currency to open as a federally chartered trust bank to provide a broad range of digital asset services.

We are building a specialized financial institution addressing the growing demand for digital asset services. Our primary business will focus on digital asset custody, providing secure, efficient custodial and fiduciary services for a variety of digital assets. 

You will work with foundational systems and processes to help shape our operating model and influence how a new category of financial infrastructure comes to market.

We are looking for builders who handle complexity with confidence and tackle ambitious opportunities while keeping pace with this rapidly evolving industry.  Let’s build this together!

Our Principles 

Greatness is a mindset, not an accomplishment. Mediocrity is unacceptable. Excellence is contagious. We hire people because we believe in their greatness. Now is the time to prove us right.

Responsibility comes with the territory. Everyone is an owner, which means we share a common vision and mutual accountability. We act in line with our strategic objectives and the trust our customers place in us. We believe there is no such thing as "not my problem." Taking this level of ownership not only drives our collective success but also offers the potential for significant reward.

Innovation and adaptation are in our DNA. We are in a period of the most dramatic and rapid period of technological change in the history of humankind. Those that stay ahead will thrive, those that don't, won't. We innovate intelligently and thrive on overcoming challenges, to get (at least) a little better every day and ensure our continued growth and success.

Team first. We are reliable teammates working together toward extraordinary success through honesty and accountability. We believe collaboration knows no hierarchy, and we focus on what matters.  We work toward consensus, but when necessary, we disagree and commit. We know that winners win.

Job Overview 

The head of Digital Custody Operations will lead the strategic and operational management of the company’s digital asset custody services. The role is responsible for ensuring secure, compliant, and scalable custody solutions for institutional clients, including hedge funds, asset managers, and other large market participants. The ideal candidate will combine deep expertise in digital asset infrastructure with operational excellence and regulatory fluency. 

Objectives 

• Define and execute the operational strategy for digital asset custody services 

• Collaborate with product, compliance technology, and client teams to align custody operations with broader institutional banking goals 

• Manage day-to-day operations of digital custody, including wallet management, transaction processing, reconciliation, and reporting 

• Utilize dashboards and manage staff to monitor team performance, client activity, and progress on bank initiatives 

• Partner with Sales team to resolve client inquiries 

• Develop key metrics to measure progress and efficiency the custody team performance 

• Oversee all training and communications to team members 

What you bring to our company 

• 8–12+ years of progressive experience in custody, digital assets, financial services, asset servicing, or capital markets, with at least 3–5 years in a senior leadership or director-level role 

• Deep understanding of digital asset custody models, including hot/warm/cold storage, MPC, key management, wallet infrastructure, and transaction controls 

• Demonstrated experience operating within regulated environments, including familiarity with SEC, FINRA, CFTC, OCC, or equivalent global regulatory frameworks 

• Strong knowledge of institutional custody requirements, including asset segregation, reconciliation, settlement, and client reporting 

• Proven ability to design and oversee operational controls, risk frameworks, and incident response processes for digital assets 

• Experience partnering closely with Compliance, Legal, Risk, Security, and Technology teams 

• Familiarity with SOC 1 / SOC 2, ISO 27001, cybersecurity standards, and third-party risk management 

• Track record of leading or scaling custody platforms, post-trade operations, or secure financial infrastructure 

• Excellent communication skills with the ability to engage effectively with regulators, auditors, institutional clients, and executive leadership 

• Preferred, not required Bachelor’s degree in Finance, Business, Computer Science, Engineering, or a related field (advanced degree a plus) 

We promote diversity of thought, culture, background, and experience. We are an equal opportunity employer, and employment at our company is based solely on one's merit and qualifications directly related to professional competence. We do not discriminate based on race, creed, color, ancestry, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, military or veteran status, or any other characteristics protected by law. 

Featured benefits 

Employer-provided: Medical, Dental, and Vision insurance, 401(k), life and disability insurance.