Head of Commercial & Industrial / Business Markets

About the role

We are hiring a Head of C&I to build Rhythm's Commercial & Industrial business. This is a GM role with full P&L ownership, real authority to design the business, and a seat at the leadership table.

Why this role matters

Rhythm has built a strong residential retail energy business in Texas and the Northeast, with a brand customers love, a digital acquisition engine that works, a supply desk we trust, a data and customer operations platform that punches above its weight, and the capital to invest in what comes next.

C&I is one of our key strategic priorities for 2026 and beyond. It diversifies Rhythm beyond residential, and it allows us to extend our technology, innovative products, and brand into the commercial market, unlocking the next generation of commercial energy products including PowerShift, batteries, VPP-adjacent offerings, and managed services.

Most C&I businesses in retail energy follow a similar playbook. We're betting on a different approach: a direct-led, digitally enabled, product-differentiated C&I business that wins on customer experience, margin discipline, and innovative offers. The right candidate has a strong point of view on what that looks like.

This role exists to design and build that business up. The Head of C&I will own the strategy, offers, pricing, channels, customer acquisition, operations, team, and P&L, and personally help scale Rhythm's existing C&I customer base into a business of meaningful size and impact.

What you'll do

• Strategy and market entry. Own strategy, set segment priorities (starting with small business, expanding into mid-market). Define the business plan, capability roadmap, and operating cadence. ERCOT is the primary market at launch; the Northeast deregulated states are the next geographic expansion.
• Direct-led acquisition, the differentiator. Build a direct, digitally enabled acquisition motion for SMB and mid-market, adapting Rhythm's residential playbook into the commercial space. Brokers and partners play a supporting role in a balanced channel mix.
• Offer, pricing, and product commercialization. Define the C&I offer architecture. Partner with the Commercial and Pricing team to build pricing models, deal structures, risk parameters, margin guardrails, and the custom pricing and quoting capability the business needs to scale. Lead the commercial launch of Rhythm's broader product platform — including PowerShift and our distributed energy and managed services portfolio — into the C&I market. You commercialize: package, price, position, pitch, and run the feedback loop on what works. Product roadmap is owned elsewhere.
• Channel and customer development. Build the channel mix: direct primary, brokers and partners secondary, digital across both. Personally engage early customers, brokers, and partners. Define the qualification process: fit, credit quality, load profile, margin potential, term, complexity, to make sure we win the right deals, not just deals.
• Commercial operations. Build the operating system: end-to-end customer journey, CRM, pipeline reporting, quoting workflows, pricing approvals, contract templates, credit checks, onboarding, account management, and performance dashboards. Partner closely with Product, Tech, and the Commercial and Pricing team to build the workflows, tools, and capabilities the business needs to scale; partner with Finance, Legal, and Customer Operations to round out the operating model.
• Team and leadership. Start lean. Build the team as the business earns it. Own org design, hiring within an approved budget, scorecards, incentives, and the next layer of C&I leadership. Represent the business inside the leadership team, with the board, and externally.
• P&L ownership. Own the C&I P&L. Within agreed margin target ranges and approved budget, you have full authority to price, sign, hire, and operate. Accountable for revenue, gross margin, customer acquisition cost, retention, credit quality, and progress against the business plan.
• M&A and inorganic growth. As the business matures, evaluate book acquisitions, tuck-ins, and other inorganic opportunities. Partner with the COO and Corporate Development to execute.

What you'll bring

Required:

• You have built or materially scaled a C&I business inside a competitive energy supplier.
• You know ERCOT deeply — Texas competitive supplier experience strongly preferred.
• You have a clear track record of building, not just inheriting and running: designing offers, setting up pricing, hiring the team, writing the playbook, and taking a C&I book or business from early stage to material scale.
• You are fluent in C&I pricing, deal structuring, product structure, customer economics, and risk/margin tradeoffs.
• You have partnered closely with a Commercial and Pricing or equivalent function on pricing, hedging, and risk.
• You have built broker, partner, and ideally direct or digital channel capabilities.
• You have owned a P&L or held equivalent business accountability.
• You have executive presence with customers, brokers, partners, board, and internal leadership.

Preferred:

• You have direct experience selling to SMB and lower mid-market C&I, not only large enterprise.
• You have a point of view on how to adapt innovative products like PowerShift, batteries, VPP-adjacent offerings, and managed services into compelling commercial offers — value prop, packaging, pricing, and pitch.
• You have existing ERCOT C&I broker, consultant, and partner relationships.
• You have experience in Northeast deregulated markets.
• You have operated in a high-growth, PE-backed, or entrepreneurial environment.
• You have evaluated or integrated C&I book acquisitions.

We're looking specifically for someone who has built or scaled C&I business inside a competitive retail energy supplier. C&I retail energy market dynamics, pricing, and customer behavior are specific enough that direct experience matters.

What success looks like

• Builder, not a runner — energized by figuring out what to build, not just executing what already exists.
• Commercially aggressive, economically disciplined — wins deals worth winning and walks away from deals that aren't.
• Strong direct and digital instincts — knows how to acquire customers without defaulting to brokers.
• Deeply ERCOT-fluent — understands market structure, broker community, customer buying behavior, and regulatory context.
• Pricing-fluent — comfortable with custom pricing, load shapes, margin tradeoffs, and risk parameters.
• Operator under ambiguity — brings structure to a business that does not yet have it, without creating chaos.
• Cross-functional — moves work through Product, Tech, Commercial and Pricing, Finance, Legal, Marketing, and Operations without leaning on formal authority.
• Hands-on — will sit with the customer, run the model, write the proposal, recruit the rep, and fix the workflow.
• Low-ego, high-output — willing to do the work that needs doing.
• Externally credible — strong presence with customers, brokers, partners, the board, and investors.

What this role is not

This role is not a fit for someone who only wants to:

• Carry an individual quota or run a mature C&I sales organization that is already built.
• Manage to a fully built playbook with established product, pricing, channels, and systems.
• Operate at the strategy level without owning execution and outcomes.
• Build a broker-led C&I business where direct and digital are afterthoughts.
• Wait for product, pricing, and systems to be built before going to market.
• Apply only residential retail energy experience to a C&I problem.
• Lead through formal authority and a large pre-built team.

Location and travel

Rhythm is a fully remote company. Houston is preferred given the ERCOT focus and the location of much of the Texas competitive supplier and broker community, but we are open to strong candidates in any market.

This role will require regular travel to Houston, customer and broker meetings, industry events, and Rhythm offsites. Expect roughly 25–40% travel depending on candidate location and the stage of the business build.

What You'll Love About Rhythm

• A GM role with full P&L ownership and a seat at the leadership team.
• Direct partnership with the CEO and executive team on one of Rhythm's most important strategic priorities.
• A platform that is already built — brand, digital acquisition engine, supply desk, customer operations, data infrastructure, and capital — so you are not starting from a blank page.
• The opportunity to commercialize PowerShift, batteries, VPP-adjacent products, and managed services into a new market.
• A fast-paced, data-driven, test-and-learn culture that values clear metrics, disciplined execution, and cross-functional collaboration.
• Equity in a scaling business with real customers, revenue, EBITDA, and growth momentum.
• Real authority to design and build, not just to execute someone else's plan.
• A team serious about building a better energy company for customers and creating meaningful enterprise value.