Halfway House Attendant

Position Description

Position: Halfway House Attendant

Reports To: Clubhouse Manager
 

JOB SUMMARY

The Halfway House Attendant is responsible for providing Members and guests with an exceptional food and beverage experience during their round of golf.  The attendant’s duties consist of, but are not limited to, meeting and greeting all Members and guests that visit the Halfway House, servicing their food and beverage needs, ensuring quick service turnaround with minimal disruption to pace of play, maintaining stock of all food and beverage items offered with necessary rotation, while ensuring cleanliness inside and outside of the Halfway House – including regularly monitoring the restroom facilities.  This position works closely with the Golf Staff and Food and Beverage leadership team.  

JOB REQUIREMENTS

The Halfway House Attendant must be ABC Certified by the State, is regularly required to lift/move up to 50 pounds unassisted.   This individual is also required to stand and reach with hands and arms and regularly use hands and fingers. While performing the tasks of this position, the individual is regularly exposed to outside weather conditions.

JOB TASKS

• Greet all Members and guests upon their arrival with a smile while maintaining a caring attitude and professional appearance.  
• Offer product suggestions to increase sales and heighten member satisfaction.
• Ensure a clean, organized and well stocked Halfway House that assists in providing a memorable experience during play.  
• Is responsible and disciplined when providing alcoholic beverages in accordance with state guidelines.  
• Ensure food is held and served in accordance with food safety standards. 
• Accurately records each transaction on a chit with Member name and account number.  Returns completed chits to locker room each night. 
• Effectively communicates any Member concerns, opportunities for improvement, equipment needs or suggestions to the Golf Professional in a timely manner.
• Maintains and manages inventory supply of food, beverage and restroom amenities.  Communicates inventory levels and suggestions with Food and Beverage leadership team.  
• Supports service needs in the Locker Room and Food & Beverage areas as needed.
• Has expert understanding of Club rules, policies, and expectations for all Members and guests.  
• Perform other duties as assigned.