Guest Transit Host 26/27
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Mt. Hood Meadows
OR
Summary
The Guest Transit Host manages parking lot shuttle lines and assists guests with safe loading and unloading to ensure a smooth arrival experience. They also provide resort information and coordinate with shuttle drivers and other departments to maintain efficient transportation operations.
Job Description
Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest’s most stunning mountain settings. We believe in creating moments that matter — for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle.
Position Overview
Be one of the friendly faces helping guests get their day at the mountain started off right. As a Guest Transit Host at Mt. Hood Meadows, you’ll help create a smooth, welcoming experience from the moment guests arrive in the parking lot. You’ll keep shuttle lines organized, assist with safe loading and unloading, answer questions, and help guests navigate their way around the resort.
You’ll work across multiple parking locations, communicating with guests, shuttle drivers, and other departments to keep transportation operations running safely and efficiently. You’ll monitor guest volumes, help manage shuttle lines and traffic flow, provide current resort information, and assist guests with whatever they need to get from the parking lot to the mountain.
If you enjoy working with people, staying active, and thrive in a fast-paced outdoor environment, this is a great opportunity to be right in the middle of the guest experience. You’ll spend your days outside, working alongside a great Transportation team and helping thousands of guests get where they need to go, even when the snow is coming down.
This is a part-time, seasonal position
Qualifications & Experience
- Must be 18 years of age or older
- Strong attention to detail and the ability to multi-task effectively
- Ability to understand and follow directions
- Confidence working with a broad spectrum of guests
- Professional and respectful communication skills
- Must be able to work unsupervised
- Ability to stay calm in high pressure situations
- Ability to commit to working weekends and holidays during the winter season
Preferred Qualifications & Experience
- Knowledge of mountain operations and industry details
- Prior service industry experience
Compensation:
- Wage: $19.59 – $22.80 hourly
Perks:
- Year-Round Housing Rentals. Subject to Availability
- Ski/Snowboard Season Pass for employees and qualifying dependents
- Don't Ski/Snowboard? Gift your lift access to a family member
- Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
- Buddy Tickets (3 discounted tickets to share)
- Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
- Affordable Employee Daycare - ERDC Eligible
- Mountain Exchange Program (Ability to request free lift access to regional resorts)
- Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
- Special invites to Columbia Employee Store, Adidas, and other industry retailers
- Employee Assistance Program (EAP)
- Free Employee Transportation from Hood River & Sandy
- Summer Seasonal Job Connections with Local Businesses
- Access to Team Wellness Programs
- Team Appreciation Events/Dinners
- Click here to learn more about our team member perks
Videos:
MHM is dedicated to fostering a consistent and enduring effort to create a welcoming and respectful environment for our team, guests, and community. Our hiring and recruitment efforts are designed to be equitable and accessible, and we actively seek ways to broaden participation in Snowsports for groups who have historically faced barriers.
If you need assistance with the application process, please reach out to us at [email protected] — we're happy to help.
Mt. Hood Meadows Resort operates on a special use permit on the Mt. Hood National Forest, offering some of the most spectacular skiing and snowboarding in the Pacific Northwest, as well as incredible hiking in the summer. We aim to be the prime Mt. Hood destination for endeavors into recreation, education, culinary, retail, lodging and entertainment. The resort is close to Portland - just 90 minutes away - and delivers a big mountain experience you'd expect to travel much farther to enjoy. The resort sprawls across Mt. Hood's southeast flank, the sunny, wind-protected side of the mountain. The Meadows array of enrichment includes Cooper Spur Mountain Resort, located on the historic north face of Mt. hood. There, we provide serene hospitality, at the Crooked Tree Tavern & Grill, lodges and cabins, and Cooper Spur Ski Area.
***
Vision:
Deliver exceptional experiences year-round while respecting Mt. Hood.
Mission:
Enriching the lives of our team, guests and community.
Core Values:
RESPECT
- Honor the cultural significance of Mt. Hood to Indigenous people
- Sustainably manage our operations to protect our resources for future generations
BELONGING
- This is Your Mountain Home; we welcome all who treat each other with kindness, grace and respect
- Equity and transparency guide our decisions
WE FIND A WAY
- Everybody shovels
- We are accountable to each other, our guests, community and stakeholders
- We find resourceful ways to innovate and overcome challenges
WELL-BEING
- We foster personal, physical, emotional and spiritual well-being for our team and guests
- We are a learning company focused on professional and personal development
Founded
1968
Company size
501-1,000 employees
Industry
Recreational Facilities
Org type
Partnership
Headquarters
Mt. Hood, OR
Mt. Hood Meadows Resort operates on a special use permit on the Mt. Hood National Forest, offering some of the most spectacular skiing and snowboarding in the Pacific Northwest, as well as incredible hiking in the summer. We aim to be the prime Mt. Hood destination for endeavors into recreation, education, culinary, retail, lodging and entertainment. The resort is close to Portland - just 90 minutes away - and delivers a big mountain experience you'd expect to travel much farther to enjoy. The resort sprawls across Mt. Hood's southeast flank, the sunny, wind-protected side of the mountain. The Meadows array of enrichment includes Cooper Spur Mountain Resort, located on the historic north face of Mt. hood. There, we provide serene hospitality, at the Crooked Tree Tavern & Grill, lodges and cabins, and Cooper Spur Ski Area.
***
Vision:
Deliver exceptional experiences year-round while respecting Mt. Hood.
Mission:
Enriching the lives of our team, guests and community.
Core Values:
RESPECT
- Honor the cultural significance of Mt. Hood to Indigenous people
- Sustainably manage our operations to protect our resources for future generations
BELONGING
- This is Your Mountain Home; we welcome all who treat each other with kindness, grace and respect
- Equity and transparency guide our decisions
WE FIND A WAY
- Everybody shovels
- We are accountable to each other, our guests, community and stakeholders
- We find resourceful ways to innovate and overcome challenges
WELL-BEING
- We foster personal, physical, emotional and spiritual well-being for our team and guests
- We are a learning company focused on professional and personal development
Founded
1968
Company size
501-1,000 employees
Industry
Recreational Facilities
Org type
Partnership
Headquarters
Mt. Hood, OR