Guest Services Representative - Evening
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Medical University of South Carolina
Charleston, SC, US
Summary
The Guest Services Representative acts as the primary point of contact for patients and visitors, providing information and wayfinding assistance. They are responsible for facilitating hotel accommodations and ensuring a positive experience for all guests in a professional manner.
Job Description
Job Description Summary
Are you ready to join an awesome team and make a real difference? As a Guest Services Representative, you'll be the friendly face that welcomes and assists our patients, ensuring they have the best experience possible. You'll report to the Manager of Guest Services and help facilitate hotel accommodations, provide information, and assist with wayfinding. If you love helping people and thrive in a dynamic environment, we want you on our team!
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Temporary
Cost Center
CC000451 CHS OH - Guest Services
Pay Rate Type
Hourly
Pay Grade
Health-19
Scheduled Weekly Hours
6
Work Shift
Evening (United States of America)
Job Description
Provides weekend coverage every other weekend, twice a month only.
Effectively assists patients in multiple areas by covering inpatient and outpatient Concierge units and information services areas.
Professionally greets visitors and patients upon arrival. Ascertains patients’ and or visitors’ needs and directs them accordingly.
Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes
Performs other duties as assigned.
Additional Job Description
Education: High School Degree or Equivalent Work Experience: 0-6months
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
As the health care system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest quality and safest patient care while educating and training generations of outstanding health care providers and leaders to serve the people of South Carolina and beyond.
In 2025, for the 11th consecutive year, U.S. News & World Report named MUSC Health the No. 1 hospital in South Carolina. To learn more about clinical patient services, visit muschealth.org.
Founded
1824
Company size
10,001+ employees
Industry
Healthcare
Org type
Government Agency
Headquarters
Charleston, South Carolina
As the health care system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest quality and safest patient care while educating and training generations of outstanding health care providers and leaders to serve the people of South Carolina and beyond.
In 2025, for the 11th consecutive year, U.S. News & World Report named MUSC Health the No. 1 hospital in South Carolina. To learn more about clinical patient services, visit muschealth.org.
Founded
1824
Company size
10,001+ employees
Industry
Healthcare
Org type
Government Agency
Headquarters
Charleston, South Carolina
