Guest Services Driver
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DRIFTWOOD HOSPITALITY MANAGEMENT
Osage Beach, MO, US
Summary
The Guest Services Driver is responsible for greeting guests, assisting with luggage, and providing information about hotel services and local attractions. They also transport guests around the property using vans or golf carts and ensure guest rooms are properly prepared.
Job Description
Job Details: Job Location: 532 - Osage Beach Margaritaville - Osage Beach, MO, Salary Range: Undisclosed, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Join the team and love your job!
The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and our Guest Services team provide a first and lasting impression with their warm welcome and helpful attitude.
With good pay, extensive benefits and a family atmosphere, we are looking for friendly, confident individuals with a flair for excellent customer service.
Job Type: Full Time
Pay $ 15.00 per hour
Age Requirement: Must be at least 18 years of age
Reports to: Bell Captain/Front Office Manager
MUST HAVE A CLASS E DRIVER’S LICENSE
As a Bellman/ Driver, you will greet and assist guests as needed and offer assistance with luggage, directions, activities or rides to other areas of the resort.
Responsibilities include:
MUST HAVE A CLASS E DRIVER’S LICENSE
Escort incoming guests to rooms.
Assist guests with luggage.
Inspect guest room to ensure that it is in order, and that supplies are adequate.
Explain features of room such as operation of radio, television, in-room movie system, etc.
Offer information pertaining to available hotel services, points of interest, and entertainment attractions.
Deliver messages and run errands.
Transport guests about property on van or golf cart.
Deliver packages, suitcases, and trunks.
Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.
Qualifications:
Personal Skills
MUST HAVE A CLASS E DRIVER’S LICENSE
Must demonstrate a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Demonstrate a consistent high standard of customer service and hospitality
Ability to accurately report information.
Ability to scrupulously follow all Driftwood and hotel policies and procedures.
Projects and assignments are completed thoroughly, professionally, and with care.
Must have excellent organizational skills.
Adjusts to high-pressure conditions and is open to change.
Consistently maintains positive demeanor.
Assumes responsibility for personal growth and development.
Conducts him\herself, acts and dresses professionally at all times
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Physical Requirements
Minimum lifting & pulling of 25 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
May be required to undergo drug and/or alcohol test
Full-time Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Set on the waterfront at Lake of the Ozarks, Margaritaville Lake Resort Lake of the Ozarks is the Midwest’s leading destination for conventions, corporate meetings, and large-scale events. Our dynamic event venues, full-service amenities, and inspiring lakefront setting create the perfect environment for business and beyond.
With the perfect mix of leisure activities, business facilities and a secluded lakeside setting, Margaritaville Lake Resort Lake of the Ozarks is the ideal location for your next meeting or corporate retreat. With a variety of different meeting spaces ranging from our grand ballroom to a 75-foot private yacht, you’ll have no problem creating a memorable event for your attendees!
The resort provides a comfortable and stimulating environment, allowing attendees the space to learn, socialize, and relax in a conference facility. With over 76,000 square feet of flexible indoor meeting space, the resort offers a total of 27 function rooms, ranging from small to large, for groups from 10 to 2,500 guests.
Sixteen small to medium-sized meeting rooms totaling 14,000 square feet are located in close proximity to the Grand Ballroom, offering convenient breakout rooms near your general session. Breakout rooms can be creatively divided into a number of different configurations, and all of the resort’s meeting rooms have individual sound, lighting and temperature controls.
Windgate Hall, utilized frequently for exhibit shows, is located one floor below the Grand Ballroom. With 30,000 square feet, Windgate Hall is the largest exhibit area in central Missouri, accommodating up to 185 8’x10’ booths.
Group Sales Office Phone: 573-348-8550
Group Sales Office Fax: 573-348-8560
Group Sales Office Email: [email protected]
Founded
1999
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
North Palm Beach, FL
Set on the waterfront at Lake of the Ozarks, Margaritaville Lake Resort Lake of the Ozarks is the Midwest’s leading destination for conventions, corporate meetings, and large-scale events. Our dynamic event venues, full-service amenities, and inspiring lakefront setting create the perfect environment for business and beyond.
With the perfect mix of leisure activities, business facilities and a secluded lakeside setting, Margaritaville Lake Resort Lake of the Ozarks is the ideal location for your next meeting or corporate retreat. With a variety of different meeting spaces ranging from our grand ballroom to a 75-foot private yacht, you’ll have no problem creating a memorable event for your attendees!
The resort provides a comfortable and stimulating environment, allowing attendees the space to learn, socialize, and relax in a conference facility. With over 76,000 square feet of flexible indoor meeting space, the resort offers a total of 27 function rooms, ranging from small to large, for groups from 10 to 2,500 guests.
Sixteen small to medium-sized meeting rooms totaling 14,000 square feet are located in close proximity to the Grand Ballroom, offering convenient breakout rooms near your general session. Breakout rooms can be creatively divided into a number of different configurations, and all of the resort’s meeting rooms have individual sound, lighting and temperature controls.
Windgate Hall, utilized frequently for exhibit shows, is located one floor below the Grand Ballroom. With 30,000 square feet, Windgate Hall is the largest exhibit area in central Missouri, accommodating up to 185 8’x10’ booths.
Group Sales Office Phone: 573-348-8550
Group Sales Office Fax: 573-348-8560
Group Sales Office Email: [email protected]
Founded
1999
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
North Palm Beach, FL
