Guest Service Team Member, Climate Pledge Arena
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Delaware North
Seattle, WA, US
Summary
The Guest Service Team Member is responsible for preparing and serving food and beverage items while providing excellent customer service. They must also maintain a clean work area, manage inventory, and accurately process transactions using the point-of-sale system.
Job Description
Overview
Delaware North Sportservice is hiring seasonal Concessions Guest Service Team Members to join our team at Climate Pledge Arena in Seattle, Washington. As a Guest Service Team Member, you will be responsible for preparing and serving concession items while providing an excellent guest experience.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.
Responsibilities
- Greet guests, communicate offerings, and answer any questions in a friendly manner
- Serve food and beverage items, following proper sanitation guidelines and adhering to all alcohol service policies
- Participate in the set-up of the kiosk, arrange inventory, and notify the stand lead of any inventory shortages
- Maintain a clean appearance of the work area, including cleaning equipment
- Record all transactions via the point-of-sale system and maintain accurate cash count and balance banks at end of shift
Physical Requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to lift stock to 50 pounds occasionally
- May be required to work in narrow spaces or variable temperatures depending on the season
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
