Guest Service Associate(GSA)

Description

Job Purpose Summary Interacts with Guests and maintains cleanliness in support of a productive and profitable restaurant, including greeting the Guest, taking the order, putting the order out quickly, keeping the restaurant clean, and restocking the restaurant. Is personally accountable for following the C.O.R.E 5. 

Essential Job Duties ? Is involved and interacts with Guests concerning their food orders and needs. Always smiles and greets the Guest with a proper greeting. ?

Is knowledgeable about all menu items. ? 

Creates a positive energy by maintaining a positive attitude and approach to Guest problems and opportunities. ?

Keeps the restaurant clean. 

Cleans the dining room, patio, and restroom facilities as needed and/or directed by Management. Takes out the trash as needed.

Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards. ? 

Stocks/Restocks the dining room facilities and cashier-area equipment and supplies as needed. ? 

Ensures safe and accurate money handling. 

Maintains cash variance within allowable limits, according to Rubio’s GSA Cash Handling Policy.

Counts money accurately. ? 

Follows all Company safety and security policies and procedures. ? 

Completes all required training checklists.

Assists in the training of new GSA’s by ensuring proper training and use of checklists. 

Non-Essential Job Duties May perform similar and extra tasks as required by Management; including occasional cooking and cross training. 

Job Qualifications Education: No specific education is required.   

Requirements

Experience: Some restaurant or retail experience is preferred. 

Knowledge: Knowledge of aspects of the restaurant industry. 

Language Skills: Ability to communicate in English, both orally and in writing. SMILE IS A MUST!

Math Skills: Ability to perform money-related mathematical calculations. 

Other: Individual must have reliable transportation to arrive at work on time. 

Other Abilities: Ability to maintain a high level of patience with others. 

Requires working closely with co-workers for long periods of time