Guest Service Associate - Launch Trampoline Park (Norwood)
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Momentum Enterprises
Norwood, MA, US
Summary
The Guest Service Associate is responsible for greeting guests, processing transactions, and managing equipment rentals. They also ensure the safety and cleanliness of the park, including the laser tag and arcade areas.
Job Description
Guest Service Associate - Launch Trampoline Park (Norwood)
First face, first impression. Launch Family Entertainment in Norwood is hiring Guest Service Associates to welcome every guest, get them set up with tickets and waivers, and keep the front of the park running smoothly, laser tag included.
Pay: $15.25–$17.00/hour, based on experience
Schedule: Part-time, flexible schedule.
What you'll do:
- Greet guests and process tickets, bookings, merchandise, and gift card sales
- Assist with waiver completion and verification
- Handle payments and manage an accurate cash drawer
- Get guests set up with wristbands and footwear before they jump
- Coordinate and monitor laser tag to keep it safe and fun
- Keep redemption, arcade, and front-end areas clean, stocked, and organized
- Handle opening and closing procedures and checklists
- Report guest concerns, comments, or facility issues to your supervisor
What we're looking for:
- A hardworking team player who's willing to pitch in wherever needed
- Prior cashier or customer service experience a plus, not required
- Clear, friendly communication with guests and coworkers alike
What you get:
- Paid training and a real path to advancement
- Retirement savings for all employees
- Perks across Momentum's brands: My Gym, Launch, Retro Fitness, Club Elevate, Wimbledon, The Newport Venture
Launch Family Entertainment, Norwood MA. Powered by Momentum Enterprises. Equal opportunity employer.
Children's Fitness Center that incorporates physical fitness and socialization skills for children 8 weeks to 13 years of age. We have mommy and me classes, independent classes, preschool prep, hip hop, and free plays. We have special Parents Night outs one Friday a month and we also do camps. We have the best birthday parties around.
Founded
2009
Company size
2-10 employees
Industry
Wellness and Fitness Services
Org type
Self-Owned
Headquarters
Yardley, Pa
Children's Fitness Center that incorporates physical fitness and socialization skills for children 8 weeks to 13 years of age. We have mommy and me classes, independent classes, preschool prep, hip hop, and free plays. We have special Parents Night outs one Friday a month and we also do camps. We have the best birthday parties around.
Founded
2009
Company size
2-10 employees
Industry
Wellness and Fitness Services
Org type
Self-Owned
Headquarters
Yardley, Pa
