Guest Room Attendant
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Courtyard Rochester, NY
Rochester, NY, US
Summary
The Guest Room Attendant is responsible for cleaning and maintaining guest rooms to ensure a high standard of presentation and comfort. This includes changing linens, sanitizing surfaces, restocking amenities, and reporting any maintenance issues.
Job Description
Description
Weekends and holidays are required.
The Courtyard Rochester Downtown, managed by Essex Hotel Management, is currently seeking a DRIVEN Guest Room Attendant.
As a Guest Room Attendant, you will be responsible for ensuring that our guests' rooms are clean, comfortable, and inviting. You will work closely with our housekeeping team to maintain high standards of cleanliness and presentation throughout the hotel.
Responsibilities:
- Clean and maintain guest rooms to the highest standards of cleanliness and presentation
- Change linens, make beds, and restock amenities as needed
- Vacuum, dust, and sanitize all surfaces in guest rooms
- Report any maintenance issues or damage to the appropriate department
- Respond to guest requests and inquiries in a timely and professional manner
- Maintain a positive and friendly attitude at all times
- Follow all safety and sanitation procedures to ensure a safe and healthy work environment
What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:
- Dedicated to finding solutions that work
- Responsive to our partners, our team members, and our guests
- Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable
- Value-Oriented - we value diversity, relationships, and performance
- Engaged - we care about the work we do and the people we work with
- Nimble - we strive to be flexible and innovative
Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.
Requirements
Requirements:
- High school diploma or equivalent
- Previous experience in housekeeping or a related field preferred
- Strong attention to detail and ability to work independently
- Excellent communication and customer service skills
- Ability to lift and carry up to 25 pounds
- Flexibility to work weekends and holidays
Headquartered in Rochester, New York, Essex Hotel Management, LLC has developed, owned and managed hotels and multi-family properties since the mid-1980s. The assets in our extensive portfolio represent over 3,500 hotel rooms and nearly 3,800 residential units located in 14 Eastern States. For nearly three decades, Essex's "solution driven" approach has resulted in a high level of satisfaction - for our partners, owners and guests alike.
While initially an owner-operator, Essex began providing independent third-party management services in 2002. Currently, we are an approved management company for top select service brands and have received numerous awards and recognitions for turnaround improvements and operational excellence.
Founded
2002
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rochester, NY
Headquartered in Rochester, New York, Essex Hotel Management, LLC has developed, owned and managed hotels and multi-family properties since the mid-1980s. The assets in our extensive portfolio represent over 3,500 hotel rooms and nearly 3,800 residential units located in 14 Eastern States. For nearly three decades, Essex's "solution driven" approach has resulted in a high level of satisfaction - for our partners, owners and guests alike.
While initially an owner-operator, Essex began providing independent third-party management services in 2002. Currently, we are an approved management company for top select service brands and have received numerous awards and recognitions for turnaround improvements and operational excellence.
Founded
2002
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rochester, NY
