Guest Experience Team Member - Vegas
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Original X Productions
NV
Summary
Guide guests through the exhibit by greeting them, selling tickets, and managing queues to ensure a positive experience. Maintain site safety and cleanliness while sharing trivia and assisting guests with photos.
Job Description
Description:
Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.
Job Summary:
OGX is seeking Part-Time Guest Experience Team Members to guide Guests through The FRIENDSTM Experience: The One In Las Vegas from entry to exit. Responsibilities include greeting Guests, selling tickets, getting Guests excited for the experience, organizing queues, taking photos, and answering questions. The ideal candidate thrives in a fast-paced environment and is committed to projecting a positive and welcoming image to visitors.
This P/T position pays $18.00 per hour.
Responsibilities:
- Greet and welcome all Guests, providing direction to them and engaging in friendly conversation
- Provide a memorable experience for Guests with a positive and hospitable attitude
- Assist Guests in queueing up for their time-based experience
- Sell tickets to guests in standby line
- Scan tickets and handle any technical difficulties
- Staff photo locations throughout the experience to assist Guests in taking photos
- Direct Guests through the exhibit and maintain traffic flow and line control
- Share fun facts and trivia about the exhibit with Guests
- Answer questions about the experience
- Handle payments quickly and accurately
- Maintain health, safety, and cleanliness standards, and ensure all on site policies and protocols are being adhered to by guests
Requirements:
- Must be able remain in a standing, stationary position more than 75% of the time
- Must be able to work a minimum of three shifts, one of which must be a weekend day
- Must be able to move about inside the exhibit space
- Regularly operates audio and video equipment
- Must be able to verbally communicate to a variety of audiences and facilitate internal and external group discussions
- Must be able to work a variable schedule including evenings, weekends, and holidays
Your strengths include:
- Reliable, energetic, proactive team player with a positive attitude
- Strong communication skills
- Ability to comply with instructions
- Detail oriented
Your experience:
- High school diploma (or equivalent)
- Previous guest facing experience preferred
- Previous customer service and/or cash handling experience preferred
- Experience using a ticketing system preferred
- Previous public speaking preferred
Benefits:
- Flexible Schedule
- Paid Sick Time
Why work at OGX:
For us it’s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.
Original X Productions is a leader in creating and operating live events and immersive location-based entertainment worldwide. Focused on creating unforgettable experiences, OGX transforms how audiences connect with their favorite entertainment properties.
OGX has entertained over 2 million guests with its standout attractions, including The FRIENDS™ Experience, The Office Experience, and Harry Potter™: Magic at Play. This year marks the 5th anniversary of The FRIENDS™ Experience, which has traveled to 22 locations across eight countries and has permanent locations in New York, with upcoming expansions in London and Las Vegas.
In an innovative new venture, OGX has partnered with Hershey to develop an original experience that will showcase OGX's storytelling capability and creative approach in the location-based entertainment industry, which will debut in the Fall of 2024.
Company size
11-50 employees
Industry
Entertainment Providers
Org type
Public Company
Original X Productions is a leader in creating and operating live events and immersive location-based entertainment worldwide. Focused on creating unforgettable experiences, OGX transforms how audiences connect with their favorite entertainment properties.
OGX has entertained over 2 million guests with its standout attractions, including The FRIENDS™ Experience, The Office Experience, and Harry Potter™: Magic at Play. This year marks the 5th anniversary of The FRIENDS™ Experience, which has traveled to 22 locations across eight countries and has permanent locations in New York, with upcoming expansions in London and Las Vegas.
In an innovative new venture, OGX has partnered with Hershey to develop an original experience that will showcase OGX's storytelling capability and creative approach in the location-based entertainment industry, which will debut in the Fall of 2024.
Company size
11-50 employees
Industry
Entertainment Providers
Org type
Public Company