Guest Care/Customer Service New Albany
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Square One Salon and Spa
New Albany, OH, US
Summary
The Guest Care team member serves as the first and last point of contact for salon guests, guiding them through their experience from start to finish. Responsibilities include providing exceptional customer service, managing retail transactions, and maintaining a welcoming environment.
Job Description
Description
Join the team at Square One Salon and Spa
We are looking for positive, energetic people that are passionate about customer service to join our family of professionals as a Customer Service/Retail Advisor at Square One Salon and Spa. At Square One you will experience a fantastic, high-end, team environment--along with continued education and a leadership team that values our employees by providing service and retail benefits, healthcare benefits, matching 401(k) benefits, quarterly coaching, a competitive hourly rate and a flexible schedule.
Our Customer Service/Retail Advisors are the first and last impression our guests have of Square One, guiding them through the Square One experience from start to finish! If you are someone that loves people--this job is perfect for you!
Square One is an Aveda Lifestyle Salon, partnering with a brand that mirrors our values and provides first-class products that are plant-based, certified-organic, not tested on animals and have amazing functional aromas to aid in your professional service.
OUR FOUR CORNER FOCUS
- Our customers deserve our undivided attention, total satisfaction, and a permanent place as a member in our family.
- We will do anything we can to benefit those facing extraordinary challenges. Charity is part of our goal.
- Our strength lies in our community and we strive toward fostering its wellness and growth.
- We believe business is much more than a place to work, it’s an environment for enjoying and sharing.
Square One’s Four Corner Focus is the mission at the heart of our business.
Requirements
MINIMUM REQUIREMENTS:
Education:
- High School Diploma or equivalent
Experience:
- One year retail experience or guest service experience in the service industry.
- Excellent organizational skills.
- Ability to attend and satisfactorily complete all company-required education.
- Ability to work retail hours including weekends, holidays, evenings special events.
- Must be able to work in fast-paced environment.
Our Four Corner Focus drives us in everything we do.
Our customers deserve our undived attention, total satisfaction, and a permanent place as a member in our family.
We will do anything we can to benefit those facing extraordinary challenges. Charity is part of our goal.
Our strength lies and our community and we strive towards fostering its wellness and growth.
We believe business is much more of a place of work, it is an environment for enjoying and sharing.
Founded
1999
Company size
51-200 employees
Industry
Healthcare
Org type
Partnership
Headquarters
Dayton, Ohio
