Guest Advisor
Boost your chances before you apply.
The Salvation Army Eastern Territory
East Stroudsburg, PA, US
Summary
Monitor shelter guests and property to ensure safety and adherence to policies. Manage intakes, maintain detailed records, and refer guests to case managers and community resources.
Job Description
Overview
Position: Guest Advisor
Department: East Stroudsburg Corps
Reporting Relationship: Directly: Director of Social Ministries Indirectly: Corps Officers;DHQ Social Services
Availability of Position: Immediate
Schedule: Part-Time +, up to 29 hours per week
Salary and Grade: $13.50 per hour; Grade 70, Non-Exempt
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
- Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
- Employer funded Pension Plan (company contributions begin after 1 year of employment)
- Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles
- Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
- Flexible Spending Accounts
- Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
- Most importantly – a job with a good purpose!
Responsibilities
Position Overview: Monitor shelter and guests, assuring safety and adherence to policies and regulations.
Description of Position:
- Control access and activity on shelter property, permitting only approved persons.
- Oversee official shelter communications via phone and in-person.
- Keep a written record of all persons in/out, and all communications.
- Oversee intakes, as necessary, during your scheduled hours, including initial interview, alcohol/drug screen, completing paperwork, reviewing rules and policies, and assigning sleeping areas.
- Assist guests with bedding, personal care items, meals, and any specific requests or needs.
- Refer guests to Case Manager and assist with other community resources as necessary to effectively meet guest needs, eg: transportation, recovery meetings, shopping, Bible studies, etc.
- Monitor entire shelter property to ensure guests are safe and adhering to policies. This may include basic cleaning inside/outside the buildings, and may include snow removal.
- Maintain all required records and logs, eg: incident reports, fire drill logs, medication, etc.
- Ensure confidentiality of all information related to shelter concerns, employees, and guests.
- Communicate pertinent information to incoming RA, and elevate concerns to Director.
The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Qualifications
Minimum Qualifications:
- High School Diploma, or equivalent.
- Valid PA Driver's License with good driving record.
- At least 21 years of age with at least 2 years of driving experience, including vans.
- Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
- Must understand and support for the Mission of The Salvation Army.
Contact: Please submit your resume and cover letter as instructed below.
External candidates interested in this position please apply online at http://careers.salvationarmy.org.
Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.
No Phone Calls Please.
Released by the Divisional Human Resources Department 8/11/2026
______________________________________________
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.
Requisition No. 2620
Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services. By providing food for the hungry, emergency relief for disaster survivors, rehabilitation for those suffering from substance abuse, and clothing and shelter for people in need, The Salvation Army is doing the most good at our more than 6,400 centers of operation around the country. In 2024, Forbes ranked The Salvation Army 6th in its list of America’s Top 100 Charities. And in 2021, The Chronicle of Philanthropy ranked The Salvation Army 2nd on its list of “America’s Favorite Charities.”
Founded
1865
Company size
1,001-5,000 employees
Industry
Non-Profit Organizations and NGOs
Org type
Nonprofit
Headquarters
West Nyack, New York
Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services. By providing food for the hungry, emergency relief for disaster survivors, rehabilitation for those suffering from substance abuse, and clothing and shelter for people in need, The Salvation Army is doing the most good at our more than 6,400 centers of operation around the country. In 2024, Forbes ranked The Salvation Army 6th in its list of America’s Top 100 Charities. And in 2021, The Chronicle of Philanthropy ranked The Salvation Army 2nd on its list of “America’s Favorite Charities.”
Founded
1865
Company size
1,001-5,000 employees
Industry
Non-Profit Organizations and NGOs
Org type
Nonprofit
Headquarters
West Nyack, New York
