Ground Handler

Job Details: Job Location: Avflight Harrisburg - Middletown, PA, Position Type: Full-Time/Part-Time, Education Level: High School/GED Equivalent, Salary Range: $15.00 - $16.00Hourly, Job Shift: Other, General Purpose of Job:

This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties. 

Duties: 

Provide efficient, friendly service to all of our customers
Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges 
Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies 
Guide passengers from the terminal to and from aircraft ensuring a safe path at all times 
Perform the loading and unloading of cargo on and off aircraft 
Transport cargo between terminals and aircraft 
Physical handling of freight and company material 
Marshalling aircraft and equipment 
Operate ground equipment, including tugs and belt loaders 
Clean and service cabin interiors, including cockpit, lavatories and draining lavatories 
Use safety related equipment and provide de-icing service to the aircraft when needed 
Perform other duties as assigned 
Qualifications:  

Qualifications:

Excellent communication skills 
Ability to push/pull/lift 50 lbs. for extended periods of time 
Ability to read and write English; bilingual skills a plus 
Ability to work efficiently under time constraints 
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays 
Must be 18 years or older 
High School diploma or GED equivalent 
Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S. 
Must have valid Driver's license 
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment

Competency/Behavioral Requirements:  

Be pleasant with others on the job and display a good-natured, cooperative attitude 
Be reliable, responsible, and dependable, and fulfill obligations 
Strong attention to detail 
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations 
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace 
Willingness to take on responsibilities and challenges  
Be sensitive to others' needs and feelings and be understanding and helpful on the job 

Physical Demands : 

Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. 

Work Environment:  

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. 

EEO/AA