Golf Shop Receiver

Job DetailsJob Location: Broken Sound Club - BOCA RATON, FL 33496Position Type: Full-Time/Part-TimeJob Title: Golf Shop Receiver  

Department: Golf Operations

Reports To: Golf Shop Manager

Position Summary

The Golf Shop Receiver is responsible for the accurate receiving, verification, processing, pricing, organization, and distribution of merchandise for the Club's golf retail operations. This position ensures incoming merchandise is accurately matched against purchase orders and packing slips, properly entered into inventory systems, labeled and prepared for sale, and distributed to the appropriate retail locations.

Reporting to the Golf Retail Shop Manager, the Golf Shop Receiver supports inventory accuracy and efficient retail operations by maintaining organized receiving records, processing returns and special orders, coordinating shipping, and ensuring merchandise moves efficiently from receipt through retail presentation. This position requires exceptional attention to detail, organization, accuracy, and the ability to effectively coordinate with Retail, Purchasing, Accounting, vendors, and other Club departments.

Merchandise Receiving & Verification

Receive and process incoming merchandise deliveries for the Club's golf retail operations.
Verify all incoming deliveries against applicable packing slips and purchase orders.
Confirm merchandise quantities, styles, sizes, colors, types, and other order specifications.
Inspect incoming merchandise for damage, defects, shortages, or other discrepancies.
Compare packing slips with purchase orders to ensure items received match items ordered.
Verify invoiced costs against quoted costs reflected on applicable purchase orders.
Identify and document merchandise discrepancies.
Promptly communicate shortages, damages, incorrect merchandise, pricing discrepancies, or other receiving concerns to the Golf Retail Shop Manager or appropriate buyer.
Maintain merchandise in an organized and secure manner throughout the receiving process.
Ensure merchandise is processed accurately and efficiently upon arrival.

Inventory Processing & System Entry

Accurately enter newly received merchandise into the Club's applicable inventory system.
Verify product information prior to completing inventory entries.
Generate appropriate SKU labels for merchandise.
Attach SKU, pricing, and other required labels accurately to merchandise.
Ensure merchandise information is correctly entered by style, size, color, quantity, type, and other applicable attributes.
Review inventory entries for accuracy and correct discrepancies as necessary.
Maintain accurate records of merchandise received and processed.
Assist with researching inventory discrepancies related to receiving.
Support physical inventory counts and inventory-control procedures as requested.
Communicate system or inventory concerns to the Golf Retail Shop Manager.

Merchandise Pricing

Determine and apply appropriate suggested retail and member pricing according to established retail procedures.
Verify pricing information before merchandise is released for sale.
Ensure merchandise is accurately and consistently labeled.
Communicate pricing discrepancies or questions to the Golf Retail Shop Manager.
Update pricing information as directed.
Maintain accuracy when processing merchandise subject to special pricing or other retail requirements.
Ensure applicable pricing corresponds with inventory-system information.

Merchandise Preparation & Distribution

Prepare received merchandise for retail presentation and distribution.
Unpack, steam, fold, hang, label, and organize merchandise according to established standards.
Ensure merchandise is clean, appropriately presented, and ready for sale.
Box or hang merchandise as appropriate for distribution.
Organize processed merchandise by destination or retail location.
Coordinate the timely distribution of merchandise to applicable retail areas.
Maintain an accurate log of merchandise awaiting delivery to retail locations.
Ensure merchandise is handled carefully to prevent damage during processing and distribution.
Communicate merchandise readiness and distribution needs to appropriate retail associates.
Assist retail locations with receiving-related needs as necessary.

Purchase Orders, Invoices & Documentation

Match packing slips and merchandise received against applicable purchase orders.
Verify merchandise quantities and costs for accuracy.
Code vendor invoices according to established procedures.
Compile required receiving documentation, including receiving edit lists, purchase orders, packing slips, and invoices.
Ensure receiving documentation is complete and accurate prior to submission.
Submit required documentation for appropriate review and approval.
Maintain organized receiving and invoice records.
Research discrepancies involving purchase orders, invoices, packing slips, or received merchandise.
Coordinate with Accounting, Purchasing, and Retail leadership regarding documentation discrepancies.
Maintain confidentiality and accuracy when handling Club financial and purchasing information.

Returns & Vendor Credits

Process merchandise returns according to established procedures.
Prepare merchandise appropriately for return shipment to vendors.
Maintain accurate records of returned merchandise.
Follow up on outstanding vendor credits and pending credit memos.
Monitor returns to ensure credits are received and appropriately resolved.
Communicate unresolved return or credit issues to the Golf Retail Shop Manager.
Maintain supporting documentation related to returns and credits.
Coordinate with vendors regarding return authorizations and other return requirements as directed.
Update applicable inventory records following returns.
Assist with resolving damaged, defective, incorrect, or duplicate merchandise shipments.

Special Orders

Receive and process member special orders according to established retail procedures.
Ensure special-order merchandise is accurately identified and associated with the appropriate member account.
Process applicable charges to member accounts accurately.
Communicate receipt of special-order merchandise to appropriate retail associates.
Prepare special orders for member pickup or delivery as required.
Maintain organized records of pending and completed special orders.
Assist with researching special-order discrepancies.
Communicate unresolved concerns to the Golf Retail Shop Manager.
Handle member merchandise and account information with discretion and confidentiality.

Shipping & Delivery

Package and ship merchandise and other approved items as required.
Ensure merchandise is packaged appropriately to prevent damage during shipment.
Prepare required shipping labels and documentation.
Assign applicable shipping costs to the correct Club department or member.
Maintain accurate records of outgoing shipments.
Track shipments and assist with resolving delivery concerns when necessary.
Reconcile shipping invoices for accuracy.
Submit shipping invoices and supporting documentation to the Accounting Department for processing.
Maintain organized shipping materials and supplies.
Communicate significant shipping concerns or discrepancies to the Golf Retail Shop Manager.

Receiving Area Organization

Maintain the receiving area in a clean, safe, organized, and professional condition.
Ensure merchandise is neatly labeled and readily accessible.
Maintain clear walkways and workspaces.
Organize merchandise according to receiving status and destination.
Ensure unprocessed and processed merchandise are appropriately separated.
Maintain organized shipping and receiving supplies.
Monitor merchandise awaiting distribution and prevent unnecessary accumulation within receiving areas.
Protect merchandise from loss, damage, or improper handling.
Maintain appropriate security of merchandise and receiving documentation.
Immediately communicate safety, facility, or storage concerns to appropriate leadership.

Golf Retail Operations Support

Provide receiving and inventory support to Golf Retail Shop operations as needed.
Assist with merchandise organization and replenishment.
Support inventory counts and merchandise audits.
Assist with preparing merchandise for tournaments, special events, promotions, and seasonal initiatives.
Coordinate merchandise movement between designated retail areas.
Respond to merchandise-location and inventory questions from retail associates.
Support the Golf Retail Shop Manager with special projects and operational needs.
Assist with Golf Retail Shop activities during high-volume periods when requested.
Maintain effective communication regarding merchandise status and receiving priorities.
Perform additional golf retail responsibilities and special assignments as directed.

Collaboration & Communication

Maintain consistent communication with the Golf Retail Shop Manager regarding deliveries, discrepancies, inventory, returns, credits, and receiving priorities.
Collaborate with Golf Retail Shop associates regarding merchandise availability and distribution.
Coordinate with Purchasing and Accounting regarding purchase orders, invoices, credits, and shipping documentation as appropriate.
Communicate professionally with vendors and delivery personnel.
Maintain organized documentation and provide requested information promptly.
Communicate merchandise discrepancies immediately to appropriate leadership.
Maintain professional and collaborative working relationships throughout the Club.
Protect confidential member, vendor, purchasing, and financial information.

Safety & Club Standards

Follow all Club, Golf Operations, Retail, and receiving safety policies and procedures.
Utilize safe lifting and material-handling techniques.
Maintain clear and organized receiving and storage areas.
Safely use carts, dollies, ladders, steamers, box cutters, and other authorized receiving equipment.
Immediately report damaged equipment, unsafe conditions, accidents, or injuries.
Follow appropriate procedures when handling and storing merchandise.
Maintain appropriate security and loss-prevention practices.
Protect Club merchandise and assets from damage or loss.
Maintain professional appearance and conduct consistent with Club standards.
Participate in required Club and departmental safety training.

Physical Requirements

This position requires prolonged periods of standing and walking throughout receiving, storage, and retail areas, along with frequent reaching, bending, stooping, kneeling, crouching, lifting, carrying, pushing, and pulling while receiving, processing, organizing, and distributing merchandise. The employee must be able to frequently lift and move merchandise, boxes, supplies, and other items weighing up to 60 pounds, with heavier items requiring team assistance or appropriate equipment. The position requires regular use of hands and arms to handle merchandise, tools, labels, packaging materials, and receiving equipment. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may occasionally be exposed to wet or humid conditions, airborne particles, heat, cold, and varying environmental conditions while receiving or transporting merchandise. Flexibility to work weekends, holidays, tournaments, and varying schedules based on Golf Retail operational needs is required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. QualificationsQualifications

High School Diploma or GED preferred.
Previous receiving, inventory, retail, warehouse, shipping, merchandising, or related experience preferred.
Previous golf retail, private club, luxury retail, hospitality, or comparable experience preferred.
Experience verifying merchandise against purchase orders and packing slips preferred.
Experience with inventory-management or point-of-sale systems preferred.
Basic knowledge of merchandise receiving and inventory-control procedures preferred.
Experience processing invoices, returns, credits, and shipping documentation preferred.
Basic computer proficiency required.
Strong numerical accuracy and attention to detail required.
Ability to read, write, speak, and communicate effectively in English required.
Ability to work weekends, holidays, tournaments, and varying schedules based on Golf Retail operational needs.

Compensation & Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Company-Paid Life Insurance
Supplemental Life Insurance
Company-Paid Short-Term Disability Insurance
Company-Paid Long-Term Disability Insurance
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Sick/Personal Time Off
Holiday Pay
Complimentary Shift Meals
Associate Discounts
Employee Assistance Program
Professional Development Opportunities
Internal Growth Opportunities

What We Value

Integrity and Accountability
Respect and Professionalism
Teamwork and Collaboration
Adaptability and Continuous Improvement
Commitment to Service Excellence

Our team members are ambassadors of the Club experience and play a vital role in creating memorable moments for our members and guests every day.

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Drug-free workplace

I have reviewed and understand the responsibilities of this position as listed above. I understand that I will be required to perform the duties listed in the description as part of my permanent job responsibilities and duties. I also understand that this job description is not intended to be an employment contract and that my employer (Broken Sound Club) reserves the right to make necessary revisions to the job description at any time without prior notice.  I further understand that this job description in no way states or implies that these are the only duties to be performed while in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or issue assignments.