Golf Shop Attendant - Shawnee Hills Golf Course
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Cleveland Metroparks
Bedford, OH, US
Summary
The Golf Shop Attendant manages point-of-sale transactions for merchandise, greens fees, and food and beverage while providing excellent customer service. They are also responsible for resolving guest complaints and maintaining a safe and efficient work environment.
Job Description
The Golf Shop Attendant operates a point-of-sale system to sell merchandise, greens fees, and food and beverage.
- Handles cash transactions for greens fees, merchandise, and food and beverage in conformity with Park District policies and procedures relating to cash handling.
- Assists customers with merchandise selection.
- Provides outstanding customer service to all guests.
- Receives visitors’ complaints and resolves complaints when possible. Informs supervisor of unresolved complaints.
- Keeps direct supervisor promptly informed of key/significant issues or concerns.
- Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
- Performs related duties as assigned or apparent.
Qualifications
- Prior experience in retail or as a cashier preferred.
- Age 18 or older to handle beer in sealed containers in connection with wholesale or retail sales.
- Ability to work weekends and holidays.
- Knowledge of golf preferred.
- Ability to establish and maintain good public relations with guests.
- Ability to perform work with a high degree of accuracy and organization.
- Ability to work cooperatively with others.
- Ability to perform with considerable independence and initiative.
Work Schedule: Must be available to work a flexible schedule, ability to work weekends and holidays.
Application Deadline: Open until filled.
Cleveland Metroparks, recognized as one of the nation’s top park systems, spans more than 25,000 acres across 18 park reservations and over 330 miles of trails that circle the city of Cleveland in an Emerald Necklace. The Park District is also home to nine public golf courses, five nature centers, dining and retail destinations, and the award-winning Cleveland Metroparks Zoo — offering year-round recreation, conservation, and education opportunities for all.
Founded
1917
Company size
1,001-5,000 employees
Industry
Government Administration
Org type
Government Agency
Headquarters
Cleveland, OH
Cleveland Metroparks, recognized as one of the nation’s top park systems, spans more than 25,000 acres across 18 park reservations and over 330 miles of trails that circle the city of Cleveland in an Emerald Necklace. The Park District is also home to nine public golf courses, five nature centers, dining and retail destinations, and the award-winning Cleveland Metroparks Zoo — offering year-round recreation, conservation, and education opportunities for all.
Founded
1917
Company size
1,001-5,000 employees
Industry
Government Administration
Org type
Government Agency
Headquarters
Cleveland, OH