Golf Shop Attendant

Castlewood Country Club in Pleasanton, California, is pleased to announce an excellent career opportunity for a Part-Time Golf Shop Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Compensation: $17.50 - $20.00 per hour

Position Overview
Part-time position working inside and outside the golf shop assisting guests with tee times, merchandise, and facility information. Afternoons and weekends required. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf season, as needed.
 
Essential Duties:

• Maintain professional appearance.
• Provide sincere and courteous service to all golfers with items such as bag handling and club cleaning.
• Process customer reservations for guests of the golf course.
• Provides customer service to arriving guests to help expedite check‐in process.
• Arranges and displays golf shop inventory as necessary and directed.
• Collects green and cart fees (and other revenue) from guests and processes in the point-of-sale (POS) system as trained.
• Issues receipts for guest purchases.
• Takes messages for staff or guests.
• Assists in packing and unpacking inventory and golf operations supplies.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Performs clean‐up and closing procedures.
• Directs start of play when necessary.
• Maintains accurate records of rental clubs and carts.
• Assists with food and beverage activities.
• Performs beginning of day set up and end of day tasks as necessary.
• Incorporates safe work practices in job performance.
• Perform other duties as assigned by supervisor or manager.

Education and Experience Requirements:

• Must be highly motivated, goal driven and self‐starter.
• Must acquire basic computer knowledge.
• Must have strong customer/guest orientation.
• Must have strong communication and interpersonal skills.
• Must be dependable.
• Knowledge about the game of golf preferred.

Working Conditions:

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, talk, or hear, handle, feel or operate objects.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
• Specific vision abilities include close, distance, color, peripheral vision, and depth perception.
• Noise level is moderately quiet.
• Must be able to work indoors and outdoors in any type of weather.
• Work extended hours during golf and holiday season.
• Work weekends and holidays.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement).
• Retirement Benefits – 401(k) with employer match (19 years of age and older).

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.