Golf Attendant
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Five Iron Golf NYC LLC
NY
Summary
The Golf Attendant is responsible for providing exceptional guest service, managing golf simulator operations, and maintaining equipment. They also handle facility tours, sales, and ensure compliance with health and safety regulations.
Job Description
Description
Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
We are seeking morning/afternoon Guest services specialists (we call that a “Golf Attendant”). Golf Attendants are dedicated to delivering exceptional service and genuine hospitality. Golf Attendants are people-oriented, get to know Guests on a first-name basis, and are able to develop a proficiency at using our equipment, including our golf simulators. Golf Attendants report directly to the GM of Performance.
Responsibilities include the following:
- Provide above-and-beyond service to Guests with a friendly face
- Take ownership of the overall guest experience from check-in to check-out
- Develop comprehensive knowledge of the golf simulators to guide guests in selecting appropriate gameplay, explain data outputs, and enhance their overall experience
- Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting
- Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across various offerings.
- Provide informative, engaging tours of the facility
- Cultivate meaningful relationships with Guests
- Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns
- Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
- Verify guests' legal drinking age
Required Qualifications:
- Golf, server, and/or hospitality experience encouraged but NOT required
- Upbeat energy and enthusiasm
- Positive attitude
- Ability to work in a fast paced environment and work with a team
- Ability to stand, walk and bend for long periods of time
- Ability to obtain proper licensing and certifications for the location
- Proficient verbal and written communication skills.
- Ability to lift up to 50 lbs
Benefits (*applies to full-time employees):
- Health, Dental, and Vision insurance*
- Short-Term Disability*
- Accident and Critical Illness Insurance*
- 401(k)*
- Meals while working are included for free
Job Type: Non-Exempt, Part-Time Hourly
Tip Eligible
Pay: $16 / Hour + Tips
Hours: vary by week; emphasis on mornings and afternoons
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Founded
2017
Company size
1,001-5,000 employees
Industry
Entertainment Providers
Org type
Self-Owned
Headquarters
New York, New York
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Founded
2017
Company size
1,001-5,000 employees
Industry
Entertainment Providers
Org type
Self-Owned
Headquarters
New York, New York
