Golf Associate
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Sunshine Coral Gables LLC
FL
Summary
The Golf Associate serves as a brand ambassador, managing the guest experience from check-in to check-out. Responsibilities include operating high-tech golf simulators, guiding guests through gameplay, and maintaining a welcoming facility environment.
Job Description
Description
Golf Associate: Five Iron Golf – Coral Gables
Location: Coral Gables, FL | Operated by Sunshine Coral Gables, LLC
Five Iron Golf – Coral Gables, a franchised location operated by Sunshine Coral Gables, LLC is the region’s premier indoor golf and entertainment experience, offering a lively and welcoming environment for all guests. Our mission is to make golf inclusive and accessible while delivering exceptional food, beverage, and customer service experiences.
The Golf Associate plays a critical role in delivering the location’s signature hospitality. As a front-line ambassador of our brand, you will ensure every guest has a seamless and memorable experience—from check-in to check-out. This is a people-facing role ideal for those who are outgoing, energetic, and eager to provide above-and-beyond service while learning to operate our high-tech golf simulators.
This Five Iron Golf franchise location is redefining the indoor golf and entertainment experience by blending cutting-edge simulator technology with a high-energy, inclusive social atmosphere. With premium food and beverage offerings and community-driven programming, we provide unforgettable experiences for golfers and non-golfers alike.
Key Responsibilities
- Deliver exceptional, personalized service with energy, warmth, and professionalism
- Own the guest experience from arrival to departure, including check-in and booking support
- Learn and operate golf simulator technology; guide guests through gameplay and data insights
- Proactively manage simulator uptime and basic troubleshooting
- Maintain a clean, welcoming facility, including equipment and golf bag organization
- Lead engaging tours for prospective guests and first-time visitors
- Stay up to date on Five Iron Golf – Coral Gables’s offerings (e.g., lessons, leagues, events, food & beverage)
- Cultivate relationships and learn guest names to build loyalty and recurring visits
- Check in with guests throughout their experience and resolve issues promptly
- Take pride in guest enjoyment—create fun, inclusive, and memorable moments
Benefits (for Full-Time Employees*)
- Health, Dental, and Vision Insurance*
- Short-Term and Long-Term Disability*
- 401(k) Program*
- Free shift meals
Position Details
Job Type: Non-Exempt, Part-Time Variable Hours
Schedule: Morning and Afternoon Shifts, Varying Weekly Schedule
Equal Employment Opportunity Statement
Sunshine Coral Gables, a franchisee of Five Iron Golf, is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. We provide Equal Employment Opportunity to all employees and applicants and comply with all applicable federal, state, and local laws governing nondiscrimination. Sunshine Coral Gables, LLC will consider all requests for reasonable accommodations as required by law.
Disclaimer: This Five Iron Golf location is independently owned and operated by Sunshine Coral Gables, a licensed franchisee of Five Iron Golf. Employment decisions at this location are made solely by Sunshine Coral Gables, LLC.
Requirements
Required Qualifications
- Previous experience in golf, hospitality, food service, or customer service preferred but not required
- Outgoing, positive attitude and strong people skills
- Willingness to learn and operate new technology
- Ability to multitask in a fast-paced, team-oriented environment
- Comfortable standing, walking, bending, and lifting (up to 50 lbs) for long periods
- Must meet any required local certification or licensing needs (e.g., food handling, alcohol service)
- Strong verbal communication skills
