Glenwood Resident Care Assistant

Community Name:

Glenwood Community

The Resident Care Assistant is responsible for performing duties to enhance the quality of services provided for residents; accompanying residents to external appointments; comforting residents; supervising residents, documenting what they do day to day.

Essential Functions Statement(s)

• Receives assignment from supervisor to assist in resident care; Receives verbal report from previous shift and provides verbal report to next shift regarding special events, changes in resident=s condition, incidents and accidents, etc. 
• Checks residents in section regularly; Answers call lights promptly; Follows through with resident problems or needs by delivering care or reporting to leader depending upon level of ability and nature of resident need. 
• Reports all resident and employee incidents to leader and completes incident report.  
• Maintains knowledge of resident=s needs at all times; Notes significant changes in the condition of residents and takes appropriate action; Identifies emergency situations and responds with appropriate measures. Document unusual occurrences and progress in resident=s medical chart. 
• Explains procedures to resident before administering. 
• Welcome new residents and helps them adjust to new environment; Assists residents, family, and staff to ensure a comfortable homelike environment, i.e: assists resident to personalize room, monitors light and sound levels, temperature, etc.  
• Establishes and maintains good public relations with residents, families, and other community guests;shows empathy toward residents, as needed. 
• Observes safety needs of residents. Identifies safety and security hazards and reports to appropriate personnel after insuring resident is out of immediate danger. 
• Assists resident with personal care, including nails, hair, oral hygiene, bathing and dressing following Universal Precautions Protocols; Encourages resident to do as much as he or she can do him or herself; Notes resident need for increased assistance in resident=s medical record. 
• Prepares residents for bed rest when indicated; Gives special care to residents in casts or traction such as monitoring comfort, skin color, and temperature. 
• Assists residents with their physical needs including eating, but encourages residents to perform functions themselves to their capacity or ability. 
• Follows policies and procedures related to body mechanics, transfer, body positioning, and mobility as outlined in the nursing policies and procedures manual; Repositions residents as needed using supportive devices when necessary (handrails, pillows, etc) and reports the same. 
• Assists in transferring residents, as necessary. 
• Prepares resident for meals; Escorts residents to dining room when necessary; checks tray with diet card before serving to resident; Sets trays for residents; Serves and collects food trays; Assists residents who require help with the eating process; Offers alternate substitute for food not eaten. 
• Delivers between meal nourishment and fresh drinking water to residents, encourages/assists resident in eating/drinking, and documents acceptance, as appropriate. 
• Completes appropriate charge and inventory slips; Monitors supply inventory daily to see what is needed; Utilizes supplies and equipment properly and without waste. 
• Straightens dresser tops and stands; Labels, separates, and cares for personal care items. 
• Maintains cleanliness of resident units, central bathing area, treatment and supply rooms, workrooms, and linen closets; sanitizes bath tub after each resident=s use; Wipes spilled foods and liquids from the floor, as necessary. 
• Changes and makes beds; Collects and bags soiled linen and places soiled clothing in appropriate receptacle; Stores clean linen; Places personal laundry in designated place according to community policy; Maintains order of linen cart; Distributes clean towels following appropriate schedule. 
• Assists in transportation of residents to and from activities; Assists with and directs activities, as required. 
• Performs other duties as assigned. 

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 
• Interpersonal - Ability to get along well with a variety of personalities and individuals. 
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines. 

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED): Preferred
• Experience: No prior experience necessary
• Computer Skills: Must be able to proficiently operate a computer, the Internet and basic office equipment 
• Other Requirements: Ability to communicate effectively with residents and nursing staff; Ability to read, write, understand and speak the English language; Special care/dementia care employees will have additional training in caring for and treating dementia residents; Must be able to work with elderly residents, families and other health care staff members; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.