Gift Shop Sales Associate (Part-Time/Seasonal)
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GREAT LAKES BREWING CO
Cleveland, OH, US
Summary
The Sales Associate is responsible for providing excellent customer service, managing cash transactions, and maintaining the cleanliness and organization of the retail shop. They also handle inventory tasks such as restocking shelves, updating price tags, and monitoring product expiration dates.
Job Description
Job Details: Job Location: Ohio City - Cleveland, OH, Salary Range: $15.00 - $16.00Hourly,
Essential Functions and Duties
This is a part-time/seasonal position for the months of September 2026 through December 2026
Responsible for being the customer advocate, while consistently representing GLBC in a positive manner
Responsible for carding all patrons under the age of 30
Follows all procedures for selling alcohol safely
Enthusiastically greet guests, answer questions, and offer suggestions regarding merchandise
Counts and balances cash drawer; and adheres to proper cash handling procedures
Straightens and folds merchandise throughout the shift
Restocks shelves from in house supplies
Dusts all shelves, cleans all glasses, including windows, shelves and counter, empties waste basket and vacuums throughout shift
Continually checks for faulty merchandise, removes from shelves, tags reason for it removal, records in inventory log, and reports to Store Supervisor
Audits and updates all price tags
Checks beer expiration dates and ensures proper rotation
Price tags all received merchandise
Answers telephone and forwards calls where appropriate
Completes data entry as needed
Other duties and projects as assigned
Qualifications:
Required Qualifications
A minimum of 2 years of prior retail experience is required
Solid verbal communication skills
Exceptional interpersonal and customer service skills
Ability to stay organized under pressure and make spontaneous decisions
Must be detail oriented with a proven ability to manage multiple tasks and troubleshoot when necessary
Must be computer savvy
Ability to lift up to 60 pounds
Flexible scheduling with majority of hours during nights and weekends (Sunday availability is required)
From the beginning, we've aspired to craft our beloved and award-winning beers in a socially and environmentally responsible way. As we continue to grow and expand, we will do so with care and respect for our products, employees, customers, and planet.
Our employees are our most valued asset, so we've brewed a careful selection process to hire only the best ambassadors for our company.
We seek driven, enthusiastic people who share a dedication to our core values: passion for product, respect for resources, the fostering of relationships, and the sharing of success. We continuously strive to grow our innovative and resourceful team of individuals with high standards, integrity, and vision—and who can also appreciate sharing a little camaraderie or a pint with their co-workers.
If you can see yourself thriving as a Great Lakes team member, review our current openings below:
https://www.greatlakesbrewing.com/employment
Founded
1988
Company size
201-500 employees
Industry
Food and Beverage Services
Org type
Privately Held
Headquarters
Cleveland, OH
