GENERAL MANAGER
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Huntleigh USA Corporation
Austin, TX, US
Summary
The General Manager oversees all operational, financial, and administrative functions at the airport, including managing service programs and staff. They serve as the primary liaison between the company, airline clients, and airport authorities to ensure regulatory compliance and operational excellence.
Job Description
Job DetailsJob Location: AUSTIN TX - AUSTIN, TX 78719Salary Range: $65,000.00 - $70,000.00 Salary/year
General Manager
Company: Huntleigh USA
Location: Austin-Bergstrom International Airport (AUS), Austin, Texas
Department: Operations
Reports To: District Manager and/or Regional Director
FLSA Status: Exempt
Compensation: 65K-70K
Why Join Huntleigh USA?
Huntleigh USA is a recognized leader in aviation security and passenger services, providing exceptional support to airlines, airports, and travelers nationwide. We are committed to operational excellence, employee development, customer satisfaction, and creating opportunities for career advancement.
As a General Manager, you will play a key leadership role in overseeing airport operations, developing high-performing teams, strengthening client relationships, and driving business success in a fast-paced aviation environment.
Position Summary
Huntleigh USA is seeking an experienced and highly motivated General Manager to oversee all operational, financial, and administrative functions at Austin-Bergstrom International Airport (AUS). Reporting directly to the District Manager and/or Regional Director, the General Manager will provide leadership and strategic direction to ensure operational excellence, regulatory compliance, superior client service, and financial performance.
The ideal candidate will possess aviation security, passenger services, airport operations, or related management experience, along with strong leadership, human resources, financial management, analytical, and customer relationship skills. This position requires sound judgment, professionalism, discretion, and the ability to thrive in a dynamic airport environment.
Essential Duties and Responsibilities
Report directly to the District Manager and/or Regional Director regarding daily operational performance and communicate with the Huntleigh USA Corporate Office as required.
Direct and oversee all Huntleigh USA operations at the assigned airport location and any ancillary facilities.
Supervise airport service programs which may include:
Skycap Services
Wheelchair Passenger Services
Aircraft Security
Ramp Security
Unclaimed Baggage Security
Vendor Screening
Catering Security
Charter Flight Pre-Board Screening
Other contracted airport services
Develop and maintain staffing plans and schedules to meet operational demands while optimizing productivity and revenue opportunities.
Ensure the accuracy and timely submission of payroll records and maintain complete, compliant personnel and training documentation.
Manage the operation's annual budget and Profit & Loss (P&L) performance, including oversight of billing activities and support for collection efforts on outstanding accounts.
Immediately report unusual incidents, security concerns, operational disruptions, or other significant events to the District Manager, Regional Director, and Corporate Office.
Ensure compliance with all applicable local, state, and federal regulations, as well as airport, airline, and Huntleigh USA policies and procedures.
Serve as the primary liaison between Huntleigh USA, airline clients, airport authorities, government agencies, and other stakeholders.
Oversee recruiting, interviewing, hiring, onboarding, training, coaching, and performance management of all employees.
Ensure timely communication of security directives, operational procedures, and company policies to employees, clients, and leadership teams.
Demonstrate exceptional professionalism, diplomacy, and problem-solving skills while handling sensitive and confidential matters.
Manage labor relations and collective bargaining agreement requirements where applicable.
Qualifications
Required Qualifications
High school diploma or equivalent required.
Minimum of two to five years of experience in aviation operations, aviation security, passenger services, military leadership, customer service operations, or a related field, or an equivalent combination of education and experience.
Strong leadership experience in operations management, human resources, administration, finance, and customer service.
Excellent communication, interpersonal, organizational, and decision-making skills.
Ability to work independently and effectively in a fast-paced and continually changing operational environment.
Proficiency with Microsoft Office applications, including Microsoft Word, Excel, and Outlook.
Ability to maintain attention to detail, prioritize tasks effectively, and consistently meet deadlines.
Preferred Qualifications
Bachelor's degree in Business Administration, Aviation Management, Operations Management, or a related field.
Previous airport operations or aviation security management experience.
Experience managing unionized workforces and collective bargaining agreements.
Multi-site operational leadership experience.
Apply Today
If you are an experienced aviation operations leader with a passion for delivering exceptional service, building strong client relationships, and leading high-performing teams, we encourage you to apply for this exciting opportunity with Huntleigh USA at Austin-Bergstrom International Airport.
Huntleigh USA is an Equal Opportunity Employer.
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