General Call Center Positions
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1-800 Contacts
Draper, UT, US
Summary
The role involves providing exceptional customer service and support in the vision care industry. Employees are empowered to make decisions that enhance customer satisfaction.
Job Description
Join our rockstar team at 1-800 Contacts!
Are you ready to make a difference in an industry that’s all about empowering people to see clearly? At SeekWell (parent company of 1-800 Contacts, The Framery and Luna), we’re always on the lookout for passionate, innovative individuals who thrive helping others and want to be part of a company that truly puts the customer first.
We are currently not hiring but are continuously accepting resumes for our Customer Department. If you think you’re a great fit, submit your application!
What to expect after you apply
While we’d love to connect with everyone, due to the volume of applications we receive, we’ll only reach out if we feel your skills and experience are a strong match for the role. We appreciate your understanding and encourage you to keep an eye on future opportunities with us—you could be the perfect fit for another position down the road!
Who we are
At SeekWell, our goal is simple: make it easier for people to access the vision care they need. For almost 30 years, 1-800 Contacts has led the charge with legendary, award-winning service, and we’re continuing that legacy through innovation, top-notch products, and businesses that make customers cheer.
We’re proud to be backed by KKR, one of the world’s largest private equity firms, but it’s our people who make us great.
Why you'll love us
For over 30 years, 1-800 Contacts has excelled in simplifying the process of getting contact lenses, while making it affordable and hassle-free. AND, we empower our team to make it happen—without jumping through hoops or asking for permission. Our employees rave about our culture, our commitment to customer satisfaction, and how every day brings a new opportunity to WOW someone.
This isn’t your average call center job; it’s a career where you can thrive, grow, and be part of a winning team.
Sound like you? Apply now, and let's see if we’re a perfect fit
Approved remote working locations for our call center associates are currently Utah, Texas, and North Carolina and are subject to change at any time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
*For remote hourly applicants to be considered, you must live in one of the following approved states: Utah, Texas, North Carolina
It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements.
United States Remote Hourly Range$12—$15 USD
For too long, glasses have been seen as a correction of a physical ailment — a medical necessity. But, they should be so much more than vision correction. Glasses should serve as an outward expression of personality; an extension of style. Visual language. A voice.
Your "Lingo" is the words you use to express yourself.
Liingo is how you express yourself using your two "i"s.
Our passion is to enable consumers to use eyewear for self-expression—to make a statement and tell their stories through eyewear. We know that at $270 a pop for glasses, this can't happen. So, we're flipping the model.
- We carefully curate our selection to make it easy to find the styles that express the depth and breadth of your personality.
- We only sell frames made from premium materials, sourced directly from the manufacturer, providing the highest quality at affordable prices.
- We don’t sell branded products like Oakley, Ray-Ban and Prada because we believe that self-expression doesn’t need an expensive label.
- We delight customers with a superior experience, including benefits like a free 60-day return policy.
- We include free prescription lenses with every pair, so you can spend your money where it matters most—your style.
Founded
2016
Company size
11-50 employees
Industry
Retail Apparel and Fashion
Org type
Privately Held
Headquarters
Draper, UT
For too long, glasses have been seen as a correction of a physical ailment — a medical necessity. But, they should be so much more than vision correction. Glasses should serve as an outward expression of personality; an extension of style. Visual language. A voice.
Your "Lingo" is the words you use to express yourself.
Liingo is how you express yourself using your two "i"s.
Our passion is to enable consumers to use eyewear for self-expression—to make a statement and tell their stories through eyewear. We know that at $270 a pop for glasses, this can't happen. So, we're flipping the model.
- We carefully curate our selection to make it easy to find the styles that express the depth and breadth of your personality.
- We only sell frames made from premium materials, sourced directly from the manufacturer, providing the highest quality at affordable prices.
- We don’t sell branded products like Oakley, Ray-Ban and Prada because we believe that self-expression doesn’t need an expensive label.
- We delight customers with a superior experience, including benefits like a free 60-day return policy.
- We include free prescription lenses with every pair, so you can spend your money where it matters most—your style.
Founded
2016
Company size
11-50 employees
Industry
Retail Apparel and Fashion
Org type
Privately Held
Headquarters
Draper, UT
