Garages/Lots-Supervisor
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VPNE
Boston, MA, US
Summary
The supervisor facilitates garage operations by leading team members and ensuring exceptional service for all guests. Responsibilities include maintaining garage organization, overseeing vehicle and key tracking, and ensuring safety standards are met.
Job Description
Position Summary
A Supervisors role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.
Schedule : Saturday and Sunday (3pm - 11.30pm)
Responsibilities
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Ensures team members and guests are safe at all times.
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If needed - operates vehicles in a safe manner to minimize the potential for accidents.
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Oversees the tracking of keys and vehicles throughout the garage.
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Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
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Maintains garage organization.
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Sets the tone for the workplace by keeping an upbeat attitude.
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Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
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Helps team members to remember to always use approved language choices.
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Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
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Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.
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Oversee team members to keep a professional work area.
Qualifications
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Requirements:
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Prior supervisory experience preferred
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Friendly and Outgoing
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Able to smile during customer interactions
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Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
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Maintain uniform standards when on job premises
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Ability to run and move quickly
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Ability to organize cars efficiently
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Ability to stand for long periods of time
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Ability to safely operate vehicles and pass a driving test
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Ability to lift a minimum of 50 lbs.
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Be at least 18 years of age
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Possess a valid Driver’s License in state of residency
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Be able to pass a criminal background check and RMV check
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Ability to create relationships with customers
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Be organized
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Clean driving record deemed insurable by VPNE's current insurance provider
VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
VPNE is the parking, transportation and healthcare services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking and transportation solutions to the Healthcare, Hospitality and Real Estate Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, life, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.
Founded
1990
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Hingham, Massachusetts
VPNE is the parking, transportation and healthcare services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking and transportation solutions to the Healthcare, Hospitality and Real Estate Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, life, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.
Founded
1990
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Hingham, Massachusetts