Galaxy Floor Staff
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GALAXY UPTOWN LLC
Gig Harbor, WA, US
Summary
The staff member is responsible for selling tickets, managing concessions, and providing excellent customer service to guests. They also perform facility maintenance, cleaning duties, and ensure a safe environment for all theater patrons.
Job Description
Description
Thank you for your interest in Galaxy Theatres! We're always on the lookout for enthusiastic, customer-focused individuals ready to thrive in our dynamic environment. Join one of the most respected cinema teams in the industry, where the atmosphere is fun, fast-paced, and full of opportunities to shine.
Requirements
Essential Duties and Responsibilities
- Sell tickets at the box office using a point-of-sale system.
- Operate cash registers accurately and handle cash, credit, and mobile transactions.
- Greet and assist guests in a friendly, professional manner.
- Check tickets at theater entrances and guide guests to appropriate locations.
- Provide information about showtimes, theater amenities, policies, and general inquiries.
- Answer phones courteously and provide accurate assistance or transfer calls as needed.
- Prepare food and beverages at the concession stand following safety and quality guidelines.
- Stock supplies such as concessions, napkins, utensils, and cleaning materials as needed.
- Perform cleaning duties, including sweeping, mopping, restroom checks, trash removal, and general maintenance of lobby and auditorium areas.
- Monitor crowd behavior and support crowd control procedures to ensure a safe and orderly environment.
- Conduct general inspections of the facility to identify safety or cleanliness issues and report them promptly.
Qualifications
Education and Experience:
- Previous customer service or cash-handling experience is a plus.
Knowledge, Skills, and Abilities:
- Excellent communication and interpersonal skills.
- Basic math skills and ability to handle money accurately.
- Ability to stand for extended periods and perform physical tasks such as lifting, bending, and cleaning.
- Reliable, punctual, and able to work in a fast-paced environment.
- Willingness to work evenings, weekends, and holidays as scheduled.
Benefits
Team members may be eligible for tip sharing depending on location and job assignment.
Holiday pay of time and a half on Christmas, New Years, and Thanksgiving for all hourly team members who work the holiday.
401-k with discretionary employer match for qualifying team members (Full-time employees after 12 months and 1000 hours of paid work, or long-term part-time employees with more than 500 hours of paid work in each of the previous 2 years.)
Full-time team members (consistently work more than 30 hours per week), are eligible for health, dental, vision and life insurance following 60 day waiting period with employer contribution of up to $395 per month
Equal Opportunity Employer
Galaxy Theatres is an Equal Opportunity Employer and complies with all federal, state, and local laws related to employment practices. Reasonable accommodations are available for qualified individuals with disabilities under the Americans with Disabilities Act (ADA).
Galaxy Theatres, LLC is a fully integrated movie theatre company. Privately owned, it is ranked by size in the top 10% of its industry, according to the National Association of Theatre Owners and currently has theatres in Arizona, California, Nevada, Texas, and Washington. Formed in 1998, its focus is to develop and operate a portfolio of high impact, state-of-the-art movie entertainment theatres in select markets of the western United States.
Galaxy Theatres' award winning business philosophy of "More than just a Theatre" incorporates the best in movie entertainment with the Company's philosophy of active community service. "Being socially entrepreneurial builds strong bonds and goodwill in the communities we serve," according to Frank Rimkus, the Company's CEO.
Company size
501-1,000 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
Henderson, NV
Galaxy Theatres, LLC is a fully integrated movie theatre company. Privately owned, it is ranked by size in the top 10% of its industry, according to the National Association of Theatre Owners and currently has theatres in Arizona, California, Nevada, Texas, and Washington. Formed in 1998, its focus is to develop and operate a portfolio of high impact, state-of-the-art movie entertainment theatres in select markets of the western United States.
Galaxy Theatres' award winning business philosophy of "More than just a Theatre" incorporates the best in movie entertainment with the Company's philosophy of active community service. "Being socially entrepreneurial builds strong bonds and goodwill in the communities we serve," according to Frank Rimkus, the Company's CEO.
Company size
501-1,000 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
Henderson, NV