(GA) Graduate Assistant - Graphics Center/Student Activity Assoc. 2026 - 2027

POSITION DESCRIPTION
Position Title: Graphics
Center Graduate Assistant
Department: ESU Student
Activity Association, Inc. (SAA)
Reports to: Director of
Student Involvement & Leadership Development
Position Type: Graduate Assistant (20 hours/week; academic-year appointment)

POSITION SUMMARY

The Graphics
Center Graduate Assistant supports day-to-day operational leadership for the SAA
Graphics Center, a self-service creative and print-production space in the new
University Center. The Graduate Assistant manages the Center's operations,
supervises its student staff, and helps visiting students make effective use of
self-service creative tools such as Canva and the Adobe Creative Suite. The
position is ideal for a graduate student who combines strong customer-service
and organizational skills with an interest in creative and design technology.

RESPONSIBILITIES

Operations & Service

Support daily operation of the Graphics Center, ensuring a welcoming, well-run, and professional environment.
Manage the print-production workflow across both walk-in and online (WarriorLink) channels, including order triage, turnaround communication, and quality control.
Assist with maintenance equipment (printers, laminator, cutter) and self-service workstations; track and reorder supplies.
Ensure consistent cashless-payment processes, and serve as a point of contact for Center service questions.
Maintain the Center's external-vendor resource binder for specialty items outside its production capabilities.

Creative-Tool Support &
Supervision

Assist visiting students in navigating self-service tools (Canva, Adobe Creative Suite) — providing guidance rather than performing design work on their behalf.
Directly supervise Graphics Center student staff, including scheduling, training, and performance management.
Ensure adherence to ESU Licensing & Branding Guidelines.

Administrative

Assist the Director with budget tracking, reporting, and assessment of Center usage and service quality.
Perform other related duties as assigned by the Director.

REQUIREMENTS

Minimum Qualifications

Current enrollment in a graduate program at East Stroudsburg University, in good academic standing.
Strong organizational, time-management, and customer-service skills.
Comfort with, or willingness to learn, Canva, the Adobe Creative Suite, and print-production workflows.
Ability to work independently and manage a service space with minimal supervision.

Preferred Qualifications

Experience or coursework in graphic design, digital media, communications, or a related creative field.
Prior supervisory, leadership, or customer-service experience.
Physical Requirements: Ability to sit or stand for
extended periods, lift up to 25 pounds occasionally, and operate
print-production equipment. Accommodations
can be requested through the Office of Accessible Services Individualized for
Students (OASIS).

COMPENSATION & ORGANIZATION

This position is a graduate assistantship offering a stipend
and tuition waiver in accordance with ESU’s graduate assistantship guidelines.
Specific details are available through the Office of Graduate Admissions and
Extended Studies.

About East Stroudsburg University of Pennsylvania
East Stroudsburg University (ESU) is a comprehensive
university in northeastern Pennsylvania offering more than 50 undergraduate
programs, 21 master’s degree options, and two doctoral programs. It is one of
the 10 institutions in Pennsylvania’s State System of Higher Education. Founded
in 1893, ESU enrolls approximately 5,884 undergraduate and graduate students.
Located in the Pocono Mountains region, the university is less than two hours
from both New York City and Philadelphia.

SAA Mission Statement
“The Student Activity Association, Incorporated (SAA), a
university affiliate, is dedicated to the support of East Stroudsburg
University students and the campus community.  This is accomplished by
fostering active leaders for a global society and by providing innovative
programs, services, and initiatives to cultivate a holistic student
experience.”

Annual Clery Crime and Fire statistics report:
East Stroudsburg University (ESU) has made a commitment to ensure the safety of its students, employees and visitors. The annual security and fire safety compliance document is available on the ESU website here:

http://www4.esu.edu/about/offices/police/documents/pdf/annual_publication.pdf

If you would like to receive a paper copy of the “East Stroudsburg University Police Annual Clery Crime and Fire Statistics Publication” which contains this information, you can request that a copy be mailed to you by calling (570) 422-3064.

The website and booklet contain information regarding campus security and personal safety including topics such as: crime prevention, fire safety, university police law enforcement authority, crime reporting policies, disciplinary procedures and other matters of importance related to security and safety on campus. They also contain information about crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by ESU; and on public property within, or immediately adjacent to and accessible from the campus.

About ESU:

East Stroudsburg University of Pennsylvania (ESU) is located in Northeastern Pennsylvania in the scenic Pocono Mountains and adjacent to the Delaware Water Gap National Recreation Area. Founded in 1893, ESU is one of 14 university members of the Pennsylvania State System of Higher Education and has a current enrollment of 6,742. The University offers 55 undergraduate degree programs and 22 graduate degree programs and one doctoral program, the university is poised for continued growth. The surrounding community offers options for suburban, small city, or country living all within a less than two-hour drive to both New York City and Philadelphia.