FWS Rec Center Customer Representative - Fall 2026
Boost your chances before you apply.
Maharishi International University
Fairfield, IA, US
Summary
The Rec Center Assistant oversees front desk operations, including guest check-ins, membership processing, and equipment rentals. They are also responsible for maintaining facility cleanliness, enforcing safety rules, and securing the building at closing.
Job Description
ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY
Position Summary:
Join the MIU Rec Center team to create a welcoming and positive experience for students, staff, faculty, and community guests. As a Rec Center Assistant, you will oversee front desk operations, assist guests with memberships and equipment rentals, maintain facility cleanliness, and ensure a safe and enjoyable environment for all visitors.
Student This Position Appeals To:
This position is ideal for students who enjoy working in a dynamic, customer-service-oriented environment. It is especially suited for those interested in fitness, recreation management, hospitality, or gaining experience in customer service and facility operations.
Experience Gained / Advantages for Students:
- Develops strong communication and interpersonal skills by assisting guests and addressing their needs.
- Gain hands-on experience in facility management, customer service, and handling transactions.
- Learn problem-solving and conflict-resolution skills by enforcing policies and ensuring a safe environment.
- Opportunity to work in a team setting, build leadership skills, and contribute to a positive campus community.
Job Responsibilities:
- Provide friendly and attentive customer service at the front desk by greeting guests, checking them in, and answering questions.
- Process memberships, schedule court reservations, and handle cash and credit card transactions for rentals and other services.
- Maintain accurate records of transactions and assist with administrative tasks.
- Ensure the cleanliness and organization of the Rec Center by wiping down equipment, picking up litter, and monitoring for hazards.
- Regularly walk through the facility to ensure a positive guest experience, enforce rules, and check equipment.
- Secure the facility at closing by properly storing equipment, turning off lights, and locking the building.
- Perform other duties as assigned to support Rec Center operations.
Job Qualifications:
- Reliable and punctual, with a commitment to showing up on time for scheduled shifts.
- Strong customer service skills, with a courteous and friendly approach to interactions.
- Excellent communication skills to assist guests, answer questions, and enforce rules professionally.
- Basic computer skills to operate the front desk system and maintain accurate records.
- Adaptability to changes in the work environment and willingness to take on additional responsibilities as needed.
- Ability to enforce rules with professionalism and tact to ensure safety and satisfaction.
Location: MIU's Recreation Center
Supervisor: Snjezana Petrovski , Recreation Center Manager
About the Rec Center: Rec Center | Maharishi University
ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY
