Funeral Assistant | Transfer & Facility Maintenance Specialist

About Impact Funeral Partners

Impact Funeral Partners (IFP) is a fast-growing funeral home organization headquartered in Lehi, Utah. Founded in 2020, IFP was built on a simple but ambitious idea: bring together the best people, practices, and ideas to set the standard of care in the funeral profession. The company is guided by four core values: Seek to Understand, Commit to Excellence, Dare to Lead, and Dream to Impact.

Today, IFP owns and supports 90+ funeral home locations across the country. IFP focuses on empowering local operators, providing the people, practices, and infrastructure that let them focus on what matters most: honoring lives and comforting families.

Role Overview

The Funeral Assistant | Transfer & Facility Maintenance Specialist is a part-time, on-call role that sits at the heart of our mission. You'll support funeral directors during services, ensure the dignified transfer of loved ones into our care, and help maintain our facilities inside and out, responsibilities that together reflect everything this work stands for. We anticipate this role will work up to 20 hours per week, and may vary from week to week based on needs.

This role is well-suited for someone who takes pride in doing important work carefully, understands the trust families place in us, and brings both professionalism and genuine compassion to every interaction.

Key Responsibilities

Transfer & Transport

• Respond to transfer calls promptly (within 30 minutes), including evenings, overnight, and weekends
• Participate in the on-call rotation for first calls, ensuring coverage as scheduled
  • Typically on call every other night and weekend for transfers and visitations
• Transport decedents from hospitals, care facilities, residences, and other locations to the funeral home with the utmost dignity and care
• Complete required documentation accurately at the time of removal
• Operate and maintain the removal vehicle in accordance with IFP standards
• Follow all safety, infection control, and OSHA guidelines

Service Support

• Assist funeral directors during viewings, funeral services, and graveside ceremonies
• Prepare and set up chapels, visitation rooms, and reception spaces
• Welcome and guide families and guests upon arrival
• Maintain an organized, calm presence throughout services: handling guest books, directing attendees, and resolving small issues before they become disruptions
• Maintain cleanliness of facilities and vehicles
• Support administrative tasks and documentation as needed

Facility Maintenance

• Perform routine interior upkeep of chapels, visitation rooms, offices, and restrooms, including cleaning, tidying, and restocking supplies
• Monitor facility condition and report maintenance needs (HVAC, plumbing, lighting, and similar issues) to management
• Perform routine exterior upkeep, including light landscaping, entryway and walkway upkeep, and trash removal, to keep the grounds safe and welcoming
• Handle seasonal exterior tasks such as snow and ice removal, as needed by location and climate
• Perform minor repairs and general handyman tasks as needed, escalating larger issues to management or outside vendors

Qualifications

• Empathy, emotional steadiness, and a genuine respect for the weight of this work
• Valid driver's license with a clean driving record
• Must be physically capable of regularly lifting, pushing, pulling, and moving loved ones and equipment weighing up to 100 pounds independently, and frequently managing loads exceeding 150 to 250 pounds as part of a synchronized team lift or utilizing mechanical assistance
• Flexible availability, including evenings, overnight shifts, and weekends
• Willingness and ability to participate in a rotating on-call schedule for first calls, including nights, weekends, and holidays
• Comfortable performing basic interior and exterior maintenance tasks
• Professional appearance and demeanor
• Discretion and respect for family confidentiality
• High school diploma or equivalent
• Prior experience in funeral service, EMS, CNA, maintenance/facilities, or a similar field is a plus, but not required

Compensation

This role is compensated at $15-18/hr, and on a piece rate basis at $100 per after hours removal. Indiana law requires that total piece rate earnings meet or exceed minimum wage for all hours worked. In any period where the effective hourly rate falls below the Indiana minimum wage, compensation will be adjusted accordingly.

Why IFP?

Our core vision is to find, achieve, and enjoy a better way. We believe there is always something we can do to better serve each other and the families in our communities. We are committed to being the employer and provider of choice in every market we serve.

We're excited to meet you.