Functional Support Consultant

Job Title: Functional Support Consultant

Job Type:

Full-Time

Job Location:

Washington, DC (remote)

Job Summary:

Genesis Consulting is seeking a Functional Support
Consultant to support the GSA GO.gov travel modernization program by providing
functional analysis, requirements management, governance support, and
implementation oversight throughout the system development lifecycle. This role
serves as a liaison between business stakeholders, program leadership, and
technical teams to ensure business requirements are accurately documented,
traced, validated, and successfully implemented.

The Functional Support Consultant will play a critical role
in requirements traceability, governance reviews, Functional Oversight Change
Board (FOCB) support, contract requirements validation, implementation wave
planning, and acceptance document reviews. The ideal candidate has experience
supporting large Federal system modernization programs, preferably involving
Travel & Expense, SAP Concur, or enterprise financial management solutions.

Duties, Responsibilities,
& Skills:

·        Support functional implementation activities
for the GSA GO.gov program across multiple implementation waves.

·        Develop, maintain, and manage Requirements
Traceability Matrices (RTMs) to ensure end-to-end traceability from contract
requirements through design, testing, implementation, and production.

·        Review contract requirements, Statements of
Work (SOWs), user stories, and functional specifications to verify solution
alignment and contractual compliance.

·        Participate in governance meetings, program
reviews, and Functional Oversight Change Board (FOCB) activities.

·        Evaluate proposed functional changes, assess
business impacts, and support change approval processes.

·        Review and validate system requirements,
functional designs, interface specifications, and business process
documentation.

·        Support agency implementations, ensuring
functional readiness and consistency across deployments.

·        Conduct acceptance document reviews,
implementation readiness assessments, and production transition reviews.

·        Coordinate with business analysts, solution
architects, technical teams, and agency stakeholders to resolve functional
issues and clarify requirements.

·        Support User Acceptance Testing (UAT), defect
triage, test scenario validation, and production readiness activities.

·        Track functional risks, issues, action items,
and dependencies while providing status updates to program leadership.

·        Assist in documenting meeting outcomes,
governance decisions, lessons learned, and implementation recommendations.

·        Support continuous improvement initiatives by
identifying opportunities to streamline functional processes and governance
practices.

Requirements

·        5+
years of experience supporting functional analysis, business analysis, or
implementation activities for large enterprise systems.

·        Experience
supporting Federal Government modernization or system implementation programs.

·        Experience
developing and maintaining Requirements Traceability Matrices (RTMs).

·        Experience
reviewing contract requirements, functional specifications, and system
documentation.

·        Knowledge
of requirements management, change management, and governance processes.

·        Experience
supporting User Acceptance Testing (UAT), defect management, and implementation
readiness.

·        Strong
analytical, organizational, and documentation skills.

·        Excellent
written and verbal communication skills.

Preferred
Qualifications:

·        Experience
supporting GSA GO.gov, or other large Federal modernization initiatives.

·        Experience
with SAP Concur, E2 Solutions, or other enterprise Travel & Expense
platforms.

·        Familiarity
with Federal Travel Regulations (FTR) and [SY1] Joint
Travel Regulations (JTR) government travel business processes.

·        Experience
supporting Functional Oversight Change Boards (FOCB) or similar governance
bodies.

·        Experience
with Agile, Scrum, SAFe, or hybrid project delivery methodologies.

·        Experience with requirements management tools such as Azure
DevOps, Jira, IBM DOORS, or Jama.

Minimum Education:

·        Bachelor’s Degree in
Business Administration, Information Systems, Public Administration, or another
related field.

Required Certifications:

·        None required; SAFe or Agile preferred.

Other:

·        Must be a US Citizen

·        Must be able to obtain a Public Trust Clearance

·        Must have a clean record and pass Criminal Background Check

 [SY1]And JTR (Joint Travel
Regulations)?