Functional Analyst

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

A Functional Analyst bridges business needs and technical solutions, ensuring software and systems meet operational requirements.

Role Overview

A Functional Analyst is a professional who focuses on understanding business requirements and translating them into functional specifications for IT systems or software applications.  They act as a liaison between business stakeholders and technical teams, ensuring that technology solutions align with organizational goals. This role is critical in optimizing processes, improving system efficiency, and supporting decision-making through technology.

Key Responsibilities

• Requirement Analysis: Gather, interpret, and document business needs, often for ERP systems like SAP or Oracle EBS 
• Functional Specification Writing: Create detailed documents outlining system behavior, workflows, UI components, and interactions 
• System Design Support: Collaborate with developers, UX designers, and testers to ensure the system meets functional requirements 
• User Acceptance Testing (UAT): Assist business users in validating that systems function as intended .
• Stakeholder Communication: Serve as the bridge between business and technical teams, ensuring clarity and alignment 
• Process Optimization: Identify inefficiencies and propose improvements to workflows and system configurations 

Required Skills

• MUST HAVE!!! DHS & U.S. Customs and Border Protection Project experience
• Analytical Skills: Ability to perform gap analyses and assess system performance 
• Technical Knowledge: Familiarity with ERP systems, database management, and software configuration 
• Communication Skills: Strong ability to convey technical information to non-technical stakeholders 
• Project Management: Experience in leading cross-functional teams and coordinating system implementations 
• Documentation and Testing: Proficiency in writing functional specifications and supporting testing processes 

Educational and Career Path

• Education: A bachelor’s degree in business, information systems, computer science, or related fields is typically required 

Experience: 3–5 years in ERP systems or functional analysis roles is common, with specialization in areas like Warehouse Management or Forecasting 

This is on-site at
U.S. Customs and Border Protection
22001 Loudoun County Parkway
Ashburn, VA 20147