FTE - Network Infrastructure Technician I
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Dallas Theological Seminary
Dallas, TX, US
Summary
The technician provides entry-level support for physical network infrastructure, including the installation, maintenance, and documentation of cabling and hardware. They assist senior staff with telecommunications room support and respond to service requests within the IT service management platform.
Job Description
Job DetailsJob Location: Dallas Campus - Dallas, TX 75204Position Type: Full Time, Salaried, ExemptSalary Range: $45,000.00 - $45,000.00 SalaryJob Category: On CampusJob Summary
The Network Infrastructure Technician I provides entry-level support for Dallas Theological Seminary's physical network infrastructure. This position assists in the installation, maintenance, documentation, and troubleshooting of structured cabling systems, Telecommunications rooms (TR), Equipment Rooms (ER), equipment racks, wireless infrastructure, and related technology systems.
Working under the guidance of senior infrastructure staff, the technician learns and applies industry best practices while supporting the Seminary's mission through dependable technology services.
Essential Duties and Responsibilities
Telecommunications Room Support
Assist in maintaining Telecommunication and Equipment Rooms.
Perform basic cable management and housekeeping activities.
Verify equipment labeling and documentation standards.
Assist with equipment inventory management.
Structured Cabling Support
Install and label copper network cabling.
Assist with fiber optic cable installation projects.
Terminate and test copper cabling under supervision.
Install faceplates, patch panels, and cable management components.
Maintain infrastructure labeling standards.
Network Equipment Installation
Assist with installation of switches, wireless access points, UPS systems, and related hardware.
Rack and cable network equipment.
Perform basic network connectivity testing.
Assist with office moves, adds, and changes.
IT Service Management
Respond to assigned service requests and incidents.
Document completed work within the IT Service Management platform.
Follow established change management procedures.
Escalate complex issues appropriately.
Documentation
Update cable records and infrastructure documentation.
Maintain asset inventory records.
Document completed installations and modifications.
QualificationsRequired Qualifications
Education
Associate degree in Information Technology, Telecommunications, Network Administration, or related discipline; or equivalent experience.
Experience
0-2 years of IT infrastructure, telecommunications, or cabling experience.
Experience gained through internships, technical training programs, or related employment may be considered.
Technical Knowledge
Basic understanding of:
Structured cabling systems
Copper and fiber optic networks
Network equipment installation
Telecommunications rooms
Microsoft Windows environments
Basic networking concepts
Preferred Qualifications
CompTIA Network+
BICSI Installer 1
Experience with higher education technology environments
Key Competencies
Attention to detail
Customer service orientation
Willingness to learn
Time management
Team collaboration
Basic troubleshooting skills
Physical Requirements
Lift up to 50 pounds.
Work above ceilings and on ladders.
Install cabling in confined spaces.
Work in telecommunications rooms and construction environments.
