Front Office - Western Colorado Physicians Group
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PRIMARY CARE PARTNERS INC
Grand Junction, CO, US
Summary
The front office staff is responsible for managing incoming calls, scheduling patient appointments, and greeting patients upon arrival. They also handle patient check-in and check-out processes, collect payments, and maintain accurate patient records.
Job Description
Job DetailsJob Location: WCPG - GRAND JUNCTION, CO 81501Salary Range: $16.25 - $19.25 HourlyJob Shift: Day
✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨
At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:
Base pay $16.25-$19.25
Benefits $7-8
Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.
Front Office
Front Office
Job Summary:
To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff
Duties/Responsibilities:
Phones/Cashier/Greeter/Dismissal All at one seat- Primary
Answer phones (primary) and handle calls appropriately
Schedule and cancel appointments appropriately
Check patients in and out and print clinical summary
Enter legal document papers
Enter deceased patients
Enter and delete recalls
Add new patient accounts
Send outgoing faxes.
Collect co-pays, payments or past due amounts
Check Medicaid eligibility and RMHP eligibility.
Collect Choice forms for RMHP and Prime mcd and documents as needed.
Gather and enter correct demographics.
Check patients out and print clinical summary.
Help problem solve patient issues
Enter no shows, cancellations, and reschedules.
Experience:
Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace
Education Requirements:
High School Diploma
QualificationsExperience:
Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace
Education Requirements:
High School Diploma
Primary Care Partners offers its patients a true medical home as part of a wide range of medical services available to area residents of Grand Junction, Colorado.
Having a medical home means patients can look to their physician to help them navigate a very complex medical world when they are in need of medical care. It reduces confusion, and more importantly, provides them with support and reassurance.
Included in the partnership are four family physician groups, a pediatrics group, mammography, x ray, a laboratory, nutritional services and diabetic education, an after-hours non-urgent care clinic, acupuncture services, physical therapy and sports medicine. Also embedded into the family practice groups, and led by your physician, are care coordinators who help more chronically-ill patients manage their care; as well as behaviorists who can address emotional/mental problems that block progress in managing your health.
We also offer assistance for smoking cessation, as well as health & wellness coaching.
Our Patient Portal offers patients online services such as scheduling appointments, requesting prescription refills, getting lab test results, and the ability to ask medical questions of their provider team. This translates into more convenience for the patient and more efficiency for our practices. The more patients engage with their providers and partner with them in their care, the better the outcomes.
Primary Care Partners is a recognized leader in practice innovations towards more effective, cost-efficient health care.
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Grand Junction, Colorado
Primary Care Partners offers its patients a true medical home as part of a wide range of medical services available to area residents of Grand Junction, Colorado.
Having a medical home means patients can look to their physician to help them navigate a very complex medical world when they are in need of medical care. It reduces confusion, and more importantly, provides them with support and reassurance.
Included in the partnership are four family physician groups, a pediatrics group, mammography, x ray, a laboratory, nutritional services and diabetic education, an after-hours non-urgent care clinic, acupuncture services, physical therapy and sports medicine. Also embedded into the family practice groups, and led by your physician, are care coordinators who help more chronically-ill patients manage their care; as well as behaviorists who can address emotional/mental problems that block progress in managing your health.
We also offer assistance for smoking cessation, as well as health & wellness coaching.
Our Patient Portal offers patients online services such as scheduling appointments, requesting prescription refills, getting lab test results, and the ability to ask medical questions of their provider team. This translates into more convenience for the patient and more efficiency for our practices. The more patients engage with their providers and partner with them in their care, the better the outcomes.
Primary Care Partners is a recognized leader in practice innovations towards more effective, cost-efficient health care.
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Grand Junction, Colorado
