Front Office Associate
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FORTE' SPORTS MEDICINE & ORTHOPEDICS
Carmel, IN, US
Summary
The front office associate is responsible for greeting patients, managing check-in and check-out processes, and collecting co-pays. They also perform essential administrative duties including data entry and maintaining professional relationships with staff and physicians.
Job Description
Job DetailsJob Location: Carmel, IN 46032Position Type: Full-Time/Part-TimeOrganization Overview
Forté Sports Medicine and Orthopedics is consistently recognized as a leader in the field of sports medicine and orthopedics within the midwest. Forté has been providing exceptional care to athletes and active people of all ages for over 40 years and pride ourselves in how we deliver that care.
We are a destination employment location for dedicated health care workers who are looking to advance their careers in their chosen profession. If you are seeking a setting that not only allows, but fosters professional growth and development while working with a team of outstanding, committed and like-minded leaders in this niche’ of health care, then you should consider Forté Sports Medicine - “The best place to get care AND the best place to give care!”
Summary / Objective
Forte Sports Medicine and Orthopedics is seeking a full-time professional, friendly, customer-focused and dependable front desk associate member to join our busy clinic located in Carmel, IN. This position serves in a critical support role and is responsible for a wide variety of administrative duties.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Greet patients and visitors in a welcoming and caring manner
Provide directions, answers questions, and meet a variety of customer service needs
Demonstrate excellent customer service skills and consistently represent the organization in a positive and highly professional manner
Register patients, check in/check out, accurately collect co-pays, obtain patient referral information, send/receive fax information as needed
Data entry into the practice management software program(s)
Maintain excellent working relationship with all physicians, rehab providers, management, staff of internal and external departments
Prepare batches and reconcile patient payments
Competencies (Knowledge/Skills/Abilities)
Must consistently demonstrate excellent customer services skills, be detail oriented, and be highly organized
Must have strong verbal and written communication skills, time management, resourcefulness and the ability to anticipate needs of clinic
Must be adept in technology with a thorough understanding of computer software, browsers and multiple operating systems
Required Education and Experience
High School Diploma or equivalent, required; Associates degree in healthcare related field, preferred
Travel
Some travel may be needed on occasion between the office locations (Greenwood, Noblesville, Mooresville, Tipton)
Forté Sports Medicine and Orthopedics is an Equal Opportunity Employer and a drug free workplace
Qualifications
Forté Sports Medicine and Orthopedics, previously known as Methodist Sports Medicine, is an independent, physician-owned orthopedic practice recognized as one of the region’s most respected orthopedic groups. Clinical evaluations performed by highly skilled fellowship-trained orthopedic surgeons, combined with advanced surgical techniques and comprehensive non-surgical treatment options, provide patients with exceptional treatment outcomes and a return to active living.
Forté Sports Medicine and Orthopedics provides patients comprehensive orthopedic care in several sub-specialties, including hand, wrist, elbow and shoulder care; foot and ankle care; hip and knee care; joint replacement and revision; spine care and sports medicine. Physicians with Forté Sports Medicine and Orthopedics have been trusted by the Indianapolis Colts as their official team physicians since 1983 and serve as the orthopedic provider for Purdue University, Butler University, Indiana University Kokomo and numerous high schools and public safety departments throughout central Indiana.
Founded
1983
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Carmel, Indiana
Forté Sports Medicine and Orthopedics, previously known as Methodist Sports Medicine, is an independent, physician-owned orthopedic practice recognized as one of the region’s most respected orthopedic groups. Clinical evaluations performed by highly skilled fellowship-trained orthopedic surgeons, combined with advanced surgical techniques and comprehensive non-surgical treatment options, provide patients with exceptional treatment outcomes and a return to active living.
Forté Sports Medicine and Orthopedics provides patients comprehensive orthopedic care in several sub-specialties, including hand, wrist, elbow and shoulder care; foot and ankle care; hip and knee care; joint replacement and revision; spine care and sports medicine. Physicians with Forté Sports Medicine and Orthopedics have been trusted by the Indianapolis Colts as their official team physicians since 1983 and serve as the orthopedic provider for Purdue University, Butler University, Indiana University Kokomo and numerous high schools and public safety departments throughout central Indiana.
Founded
1983
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Partnership
Headquarters
Carmel, Indiana
