Front Office Assistant
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Wolff Family Dentistry and Orthodontics
Queen Creek, AZ, US
Summary
The Front Office Assistant is responsible for welcoming patients, managing scheduling, and verifying insurance benefits. They also handle patient payments and maintain accurate records using Dentrix software.
Job Description
Overview
Wolff Family Dentistry & Orthodontics is looking for a friendly, service-driven Front Office Assistant to join our growing team in Queen Creek, AZ! If you enjoy building relationships, creating exceptional patient experiences, and being part of a supportive team culture, we'd love to meet you. As the first point of contact for our practice, you'll play a key role in helping patients feel welcomed, valued, and cared for from the moment they walk through our doors.
Schedule
- Full-time
- Enjoy a consistent 4-day work week: Tuesday through Friday
Responsibilities
- Welcome and check in patients with a warm, professional demeanor
- Answer incoming phone calls and assist patients with scheduling needs
- Verify insurance benefits and explain coverage details
- Collect patient payments and update account information
- Manage appointment scheduling and confirmations
- Maintain accurate patient records in Dentrix
- Support a positive patient experience from check-in through checkout
Benefits
- Competitive pay: $20-$25 per hour, based on experience
- Medical, dental, vision, and life insurance
- Paid time off and paid holidays
- Traditional and Roth 401(k) options
- Employee referral bonus program
- Supportive team environment
- Growth and development opportunities
Qualifications
- 2-3 years of dental front office experience is required
- Must have a strong knowledge of dental insurance, terms, and procedures
- Knowledge of Dentrix software
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