Front of House Team Member - Part Time
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LebTav 17th Street
DC
Summary
The Front of House Team Member is responsible for providing exceptional guest service, processing transactions, and maintaining a clean and organized dining environment. They must also support daily restaurant operations and assist team members to ensure smooth service.
Job Description
Benefits:
- Bi-weekly Pay Schedule
- Complimentary Meal During Shifts
- Hourly Wages + Tips
- Employee discounts
- Flexible schedule
Schedule: Monday –Thursday, 12:00 PM–4:00 PM (Part-time).
Availability Requirement: Must be available consistently during these hours. Some flexibility may be considered for occasional schedule adjustments based on availability and business needs.
About the Role
LebTav 17th Street is seeking a part-time Front of House Team Member to deliver an exceptional guest experience through friendly, efficient, and attentive service. In this role, you will greet and assist customers, accurately take and process orders, handle payments, maintain a strong knowledge of the menu, ensure order accuracy, and support daily restaurant operations, including end-of-day closing procedures.
Front of House Team Members are expected to maintain a clean, organized, and fully stocked front-of-house environment, assist coworkers as needed, and proactively complete cleaning, stocking, and organizational tasks during slower periods. Success in this role requires professionalism, teamwork, attention to detail, a willingness to learn, and a commitment to delivering exceptional guest service while upholding the restaurant's standards, policies, and values.
Responsibilities
- Greet and assist customers with a friendly, professional, and welcoming attitude.
- Operate the cash register and process customer transactions accurately and efficiently.
- Provide exceptional customer service by listening carefully, communicating clearly, confirming orders before entering them into the POS system, and ensuring customers are never rushed.
- Develop and maintain thorough knowledge of the restaurant's menu, ingredients, modifiers, and available options to accurately answer customer questions and process orders.
- Remain productive during slower business periods by cleaning tables, wiping surfaces, stocking supplies, preparing to-go bags, organizing the dining area, clearing trays, and completing other cleaning or organizational tasks without being prompted.
- Support team members with additional tasks as needed to ensure smooth restaurant operations.
- Demonstrate professionalism, teamwork, and respect toward all coworkers, recognizing the importance of every role within the restaurant.
Requirements
- Food Handler Certificate (preferred)
- Bilingual in English and Spanish (preferred)
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Reliable, punctual, and team-oriented
About Us
LebTav 17th Street is a beloved fast-casual restaurant in Washington, DC, known for serving fresh Lebanese cuisine and providing exceptional hospitality. We take pride in creating a welcoming experience for every guest while fostering a respectful, supportive, and team-oriented workplace. At LebTav, every team member plays an important role in our success, and we value professionalism, teamwork, and a commitment to delivering outstanding service every day.
