Front Desk Sales Associate
Boost your chances before you apply.
Hand & Stone - 1092 S Ponce De Leon Blvd - Saint Augustine, FL
Saint Augustine, FL, US
Summary
The associate is responsible for promoting and selling membership programs while providing exceptional customer service to guests. They will also manage appointment bookings and maintain the cleanliness standards of the spa facility.
Job Description
Benefits:
- Free uniforms
- Opportunity for advancement
- Training & development
- 401(k) matching
- Competitive salary
- Employee discounts
- Flexible schedule
Spa Sales Associate:
Join our dynamic team at Hand and Stone Saint Johns Durbin, where we create a fun, fast-paced, and upbeat environment. We pride ourselves on exceptional customer service and offer a great culture with work-life balance. If you're excited about controlling your earnings through your sales, this is the place for you!
About Us: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Responsibilities
- Promote Lifestyle Program: Enthusiastically promote and successfully sell our membership program to new and existing guests, highlighting its benefits and meeting sales goals.
- Customer Service: Provide outstanding customer service to all guests, ensuring a positive and welcoming experience. Build lasting relationships with members and guests.
- Appointment Booking: Schedule and manage appointments efficiently, maintaining an organized appointment book.
- Sales Management: Track and manage your daily, weekly and monthly sales goals, earning commissions for each sale made. Effectively communicate sales, promotions, and service options with guests.
- Service Knowledge: Gain detailed knowledge of our menu of services – don’t worry, we’ll train you on the services & enhancements!
- Cleanliness Standards: Uphold spa cleanliness standards to ensure a pleasant environment for all.
- Team Collaboration: Work closely with team members to ensure smooth operations and a cohesive work environment.
- Flexible Hours: Capable of working flexible hours to meet the needs of our guests, including nights, weekends & Federal holidays as needed.
- Positive Attitude: Bring enthusiasm and energy to work each day, creating a welcoming atmosphere for clients and a motivating environment for the team
Qualifications:
- MUST BE AVAILABLE WEEKENDS AND EVENINGS
- A friendly and upbeat personality who genuinely enjoys working with people, building connections, and contributing to a positive team and client experience.
- Excited about the idea of controlling your hourly earnings through sales.
- Excellent communication and interpersonal skills.
- Ability to manage time effectively and multitask in a fast-paced environment.
- Previous sales experience is a plus but not required. What matters most is a genuine desire to learn, grow, and develop both personally and professionally.
Benefits:
- Competitive Compensation: Hourly wage PLUS commissions.
- Contests: Put your sales skills to the test with exciting contests.
- Career Advancement: Rapid advancement opportunities, including management roles, based on performance.
- Ongoing Training: We are ALWAYS learning and improving.
- Flexible Hours: Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment: We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts: Enjoy discounts on products, services, AND gift cards.
- 401k Match: Secure your future with our 401k match program.
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania