Front Desk Representative (On Call - 2nd & 3rd shift)
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Kisco Senior Living
Cary, NC, US
Summary
The Front Desk Representative monitors residents and guests while maintaining a secure and friendly environment at the community. They are responsible for answering incoming calls, assisting residents with requests, and responding to emergency situations.
Job Description
Job Description
The (On Call) Front Desk Representative @ Woodland Terrace provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.
This is an on-call role. Candidates must be available to work and cover shifts as needed, including one or more of the following:
- 3:00 PM - 11:00 PM
- 11:00 PM - 7:00 AM
Pay Rate: $16.50 - $17.00/hr
What will I do every day?
- Monitor residents and guests coming in and out of the community
- Assist residents with requests as needed
- Answer incoming calls
- Maintain a neat and clean front desk and entrance area
- Respond to emergencies and supply emergency personnel
What will I need to be successful in this role?
- Bring a smile to work every day
- Have excellent customer service skills
- 6 months to 1 year of front desk, receptionist or resident relations experience
- High school diploma or GED preferred
- Senior Living experience a plus
- Hotel experience a plus
What’s in it for me? (Great Question!)
- Competitive pay
- A free meal per shift
- Healthcare Benefits including Vision & Dental (Full-time only)
- Matching 401k (Full-time only)
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.
All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB test, Background check and Physical Exam (all paid for by us).
*Kisco Senior Living is an Equal Opportunity Employer
Kisco Senior Living is a family-owned company that has been creating and managing exceptional senior living communities for over 35 years. We are proud to lead the industry as the only senior living company that delivers a boutique hospitality experience. With 32 unique communities across 10 states, we provide warm, secure environments where residents can enjoy independence, friendships, and vibrant lifestyles. Our thoughtfully designed programs and five-star service reflect our commitment to safety, trust, and transparency. Our dedicated associates work with integrity, dignity, and compassion to foster thriving communities and ensure peace of mind for each of our incredible residents.
Founded
1990
Company size
1,001-5,000 employees
Industry
Healthcare
Org type
Privately Held
Headquarters
Carlsbad, CA
Kisco Senior Living is a family-owned company that has been creating and managing exceptional senior living communities for over 35 years. We are proud to lead the industry as the only senior living company that delivers a boutique hospitality experience. With 32 unique communities across 10 states, we provide warm, secure environments where residents can enjoy independence, friendships, and vibrant lifestyles. Our thoughtfully designed programs and five-star service reflect our commitment to safety, trust, and transparency. Our dedicated associates work with integrity, dignity, and compassion to foster thriving communities and ensure peace of mind for each of our incredible residents.
Founded
1990
Company size
1,001-5,000 employees
Industry
Healthcare
Org type
Privately Held
Headquarters
Carlsbad, CA
