Front Desk Representative - Bilingual English / Spanish
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A NEW LIFE SERVICES
Clayton, NC, US
Summary
The front desk representative will serve as the first point of contact for patients, managing scheduling, phone inquiries, and check-in/check-out processes. They are also responsible for maintaining a clean reception area and assisting the clinical team with administrative tasks.
Job Description
Benefits:
- Competitive salary
- Flexible schedule
- Opportunity for advancement
Benefits
- Competitive hourly pay
- Flexible part-time schedule
- Ongoing training
- Friendly and supportive work environment
Job Summary
We are looking for a friendly, organized, and bilingual (English/Spanish) Part-Time Front Desk Receptionist to join our mental health clinic. As the first point of contact for our patients, you will provide excellent customer service, assist with scheduling, answer phone calls, and help create a welcoming environment. No prior experience is required—we will provide training.
Responsibilities
- Welcome patients and visitors with professionalism and compassion.
- Answer phone calls and schedule appointments.
- Check patients in and out and assist with required paperwork.
- Collect copays and maintain accurate patient information.
- Keep the reception area clean and organized.
- Provide exceptional customer service while supporting the clinical team.
Qualifications
- Bilingual in English and Spanish (required).
- High school diploma or equivalent.
- Friendly, professional, and customer-service oriented.
- Strong communication and organizational skills.
- Basic computer skills and willingness to learn new software.
- Ability to multitask in a fast-paced environment.
- Reliable, punctual, and a team player.
- No previous experience required. Training will be provided.
Compensation: $15.00 - $18.00 per hour
Experience You Can Count On
A New Life Services, is a multi-cultural and bilingual (English/Spanish) behavioral health agency that is dedicated to providing a range of therapeutic and counseling services for children, adolescents, young adults, couples, and families in North Carolina. With specialists in each of these areas, treatment is always specifically tailored to meet each individual, couple or family's needs.
Join Our Team
Welcome to A New Life Services, where we are on a mission to create a positive impact in the field of mental health. As a licensed therapist at A New Life Services, you'll have the opportunity to conduct individual and group therapy sessions in a supportive and collaborative environment. Our commitment to providing exceptional mental health services goes hand-in-hand with fostering a team culture that values continuous learning and professional development.
Joining A New Life Services means being part of a multidisciplinary healthcare team dedicated to making a meaningful difference in the lives of our clients. With a fixed schedule and stable pay not dependent on client attendance, we offer a rewarding career path for therapists looking to contribute their expertise and passion to a dynamic and growing organization. Apply now to be part of a team that values your dedication and is dedicated to empowering individuals on their journey to mental well-being.
