Front Desk Receptionist - Onsite - Inverness, FL

Role: Receptionist-Info Record ClerkLocation: Inverness, FLWork Mode: OnsiteEmployment Type: ContractInterview Mode: Only In person

• Receptionist to work in the Service Center assisting customers.
• Receptionist providing administrative assistance to the Client's Legal Services with answering inquiries and questions, and customer complaints. 
• Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. 
• Complete follow up customer inquiries as necessary.

Responsibilities:

•  Answer Incoming Calls
•  Answer door and assist clients/families that come to the office
•  Outgoing / Incoming Mail Delivery – Postage Machine
•  Tidy up Play Room (when used)
•  Closure Letters
•  Case Filing (file)
•  Forms (use Share Drive)
•  Assist with employee interviews
•  Accept Supply Deliveries (put in supply room)
•  Blue Book (keep stocked)
•  Deliver Faxes (end of day)
•  Replenish Copier Paper (end of day)
•  Empty Recycle Boxes (end of day Tuesday and Friday)

Skills Required:

• Ability to speak and understand English Required
• Ability to use office equipment, postage machine, copier, fax machine Required
• Strong job tenure in professional office environment Required 2 Years
• Experience with customer facing customer service in a professional environment Required 1 Years
• Professional appearance and courteous to customers Highly desired
• Experience in mail room processes and machines Highly desired
• Experience assisting with employee interviews Highly desired
• Experience with supply management Highly desired
• Experience using Share Drive Desired