Front Desk Receptionist
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Rest Haven Homes
Grand Rapids, MI, US
Summary
The receptionist will greet guests, manage incoming calls, and assist residents with a professional and compassionate attitude. Additional duties include sorting mail and maintaining the cleanliness and organization of the reception area.
Job Description
Front Desk Receptionist
We are looking for an outgoing, positive, and friendly individual to join our team as a Front Desk Receptionist. The ideal candidate enjoys welcoming visitors, providing excellent customer service, and creating a warm and positive experience through professional interactions.
Required Schedule:
- Tuesdays: 4:00pm – 9:00pm
- Every other weekend:
- Friday: 2:30pm – 9:00pm
- Saturday: 1:30pm – 7:00pm
- Sunday: 1:30pm – 8:00pm
Primary Responsibilities:
- Greet guests warmly and professionally, ensuring each visitor feels welcome.
- Answer and direct incoming calls with a positive, helpful, and professional attitude.
- Assist and interact with residents with compassion, patience and respect.
- Sort and deliver incoming mail.
- Keep the reception area neat, clean and organized at all times.
- Maintain confidentiality and handle sensitive information appropriately.
- Prioritize and manage multiple tasks efficiently.
Preferred Qualifications
- 2+ years of experience in a customer service, receptionist, or front desk role.
- 5+ years of experience using computers and common computer applications.
Job Requirements:
- Availability to work required schedule listed above.
- Professional demeanor and appearance.
- Ability to remain calm, friendly and professional in a busy environment.
- Reliable, punctual and able to work independently.
- Strong communication and interpersonal skills.
Rest Haven Homes, founded in 1941, is a senior-care community to over 100 residents. Our residents reside in independent apartments or our licensed Home for Aged on six-acres nestled in a residential neighborhood in northeast Grand Rapids.
Our licensed assisted living provides low to high care for residents with physical and cognitive needs, including secure memory care for residents with Alzheimer’s disease and other dementias. We are dedicated to higher staffing levels, providing staff with dementia training and hiring staff who desire to help fulfill our mission: "by love serve one another" Gal. 5:13. Our structured activities are reflective of individual needs, in a secure and comfortable environment.
Founded
1941
Company size
51-200 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Grand Rapids, MI
Rest Haven Homes, founded in 1941, is a senior-care community to over 100 residents. Our residents reside in independent apartments or our licensed Home for Aged on six-acres nestled in a residential neighborhood in northeast Grand Rapids.
Our licensed assisted living provides low to high care for residents with physical and cognitive needs, including secure memory care for residents with Alzheimer’s disease and other dementias. We are dedicated to higher staffing levels, providing staff with dementia training and hiring staff who desire to help fulfill our mission: "by love serve one another" Gal. 5:13. Our structured activities are reflective of individual needs, in a secure and comfortable environment.
Founded
1941
Company size
51-200 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Grand Rapids, MI