Front Desk Receptionist

Job DetailsJob Location: Lebanon, PA 17042Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.

Responsibilities

Greet patients and visitors with a warm and welcoming demeanor.
Check-out patients, verify their information, and update electronic medical records accurately.
Complete insurance verification
Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
Schedule and confirm patient appointments, ensuring efficient time management.
Assist patients in completing necessary forms and understanding office policies.
Collect patient co-pays, process payments accurately, and maintain proper documentation.
Maintain the cleanliness and organization of the reception area.
Coordinate with medical staff to optimize patient flow and use of resources.

Benefits

401(k) with employer contribution
Medical, dental and vision insurance the first of the month after 30 days
Generous paid time off, paid holidays, and floating holidays
Company paid disability and life insurance 

QualificationsRequirements

High school diploma or equivalent
Previous experience as a receptionist or in a customer-facing role
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Proficiency in using computer systems and basic office software and to learn our EHR system which is ECW
Ability to handle a fast-paced environment and multiple tasks simultaneously
Empathy, compassion, and professionalism in dealing with patients and their families
Ability to work well as part of a team
Reliability and punctuality in attendance