Front Desk- Part Time
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CiminoCare
Carmichael, CA, US
Summary
The front desk associate serves as the first point of contact for visitors and residents, managing lobby security and directing inquiries. They also provide administrative support, including handling mail, scheduling appointments, and maintaining accurate resident records.
Job Description
Description
Description
CiminoCare is a family-owned company that looks to employ Caregivers that are compassionate, self-motivated, and proud to be a part of a team of professionals. Providing security, care, and assistance in a serene setting is an ideal fit for a candidate who enjoys working with seniors. Come join a growing company who has flourished by providing seniors with Old World Hospitality!
Come work for a family owned company that appreciates and values your skills. Enjoy a job that makes an impact everyday!
This is a Part time position from Monday - Friday, 4 pm to 8 pm.
Specializes in customer service, represents the first impression of the facility,
greeting all guests as they enter the facility and upon answering the phone. Directs
visitors to their desired locations. Maintains confidentiality and provides
administrative support across the organization. Handles the flow of people through
the business and ensure that all administration tasks are completed accurately and
delivered with high quality and in a timely manner.
RESPONSIBILITIES:
- Welcome visitors warmly and directs them to their desired locations.
- Maintains security of the community and provides coverage of the front lobby ensuring no residents leave the building unattended.
- Requires all guests to sign in and out.
- Answer phones in a cheerful manner, routes calls to appropriate individuals and takes and relays messages when voice mail is not available.
- Ability to communicate and interact effectively, provide stability and act as a role model for residents and facility staff.
- Demonstrate knowledge of and respect for the rights, dignity and individuality of every resident.
- Respond to questions about the facility, as well as the care and services provided.
- Tour prospective residents and/or their families throughout the community, obtaining pertinent information while completing an inquiry form.
- Maintains current knowledge of resident status, census, personnel and other relevant information.
- Coordinate mail flow in and out of facility, delivers resident mail in a prompt manner
- Maintain an organized work area and ensures lobby area is tidy and welcoming. Re-directs residents to their rooms when they are sleepy
- Accepts applications when job openings are posted and routes to the appropriate supervisor.
- Receives and receipts rent checks, bookkeeping as directed.
- Creates file for residents receiving Home Health Services and ensures they document each visit.
- Assists residents with smoking privileges.
- Schedule appointments as directed.
- Filing, auditing, faxing and e-mail as needed.
- Perform other duties assigned.
Requirements
Requirements:
SKILLS AND ATTRIBUTES:
- Good physical and mental health.
- Maintain a well-groomed professional appearance.
- Speak and understand the English language.
- Effective use of interpersonal and communication skills.
- Strong organizational and leadership skills.
- Displays good judgment and problem solving.
- Ability to understand and follow written and/or verbal directions.
- Ability to establish and carry out priorities within established time frame.
EDUCATION AND EXPERIENCE:
- High School Diploma or equivalent required.
- Customer service experience
CiminoCare is a family-led organization focused on operating middle market assisted living and memory care communities throughout California.
Our Mission and Vision
Mission
To responsibly provide superb quality senior care for a reasonable price while inspiring the heart, mind and soul of each person who contributes to our mission.
Vision
It is our vision to strive to be servant leaders in each of our local communities and in the senior living industry while growing opportunities for middle market care and services.
Our Core Values
CiminoCare is equally based on four values.
1. To make a difference through dignified living and with respect for all
2. To promote family ties and “old world hospitality”
3. To strive to make senior care more accessible to a wider group of elders need it
4. To always lead with integrity, humility, and openness
Founded
1997
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Citrus Heights, California
CiminoCare is a family-led organization focused on operating middle market assisted living and memory care communities throughout California.
Our Mission and Vision
Mission
To responsibly provide superb quality senior care for a reasonable price while inspiring the heart, mind and soul of each person who contributes to our mission.
Vision
It is our vision to strive to be servant leaders in each of our local communities and in the senior living industry while growing opportunities for middle market care and services.
Our Core Values
CiminoCare is equally based on four values.
1. To make a difference through dignified living and with respect for all
2. To promote family ties and “old world hospitality”
3. To strive to make senior care more accessible to a wider group of elders need it
4. To always lead with integrity, humility, and openness
Founded
1997
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Privately Held
Headquarters
Citrus Heights, California