Front Desk Membership Sales
Boost your chances before you apply.
Hand & Stone - 4454 Weston Rd - Weston, FL
FL
Summary
The primary focus is to drive revenue by selling spa memberships and maintaining a full appointment schedule through proactive booking and follow-ups. Additionally, the role involves managing the front desk, greeting guests, and ensuring a high-quality customer experience.
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Spa Sales Associate / Front Desk (Membership Sales)Hand & Stone Massage and Facial Spas - Hollywood, Sunrise - Sawgrass and Weston
$14 – $16 per hour
Typical weekly earnings: $710 – $900+ with commissions and bonuses
Full-Time / Part-Time | Bilingual Preferred
This is a sales-focused front desk role where you will help guests discover wellness services and enroll clients into our membership program.
Hand & Stone Massage and Facial Spa in Weston is looking for a friendly, energetic Spa Sales Associate who enjoys working with people, selling memberships, and helping keep the spa fully booked.
This role is perfect for someone who thrives in a goal-driven environment and enjoys creating a great guest experience.
Compensation
- $14 – $16 per hour base pay
- Weekly earning potential: $710 – $900+ including commissions
Additional earning opportunities include:
- Commission on membership sales
- Monthly performance bonuses
- Team contests and incentives
Benefits include:
- Employee discounts on spa services and retail
- Complimentary massage or facial monthly
- Flexible scheduling
- Growth opportunities into leadership roles
Schedule Requirements
Peak-hour coverage is required.
Applicants must be available for:
- Evenings
- Weekends
- Holidays when needed
What You’ll Do
Membership Sales (Primary Focus)
- Present and sell spa memberships during checkout
- Explain membership benefits and value confidently
- Help guests understand the benefits of regular massage and facial services
- Follow up with potential members
Fill the Schedule (No White Space)
- Call, text, and follow up with guests to book appointments
- Confirm upcoming appointments
- Reschedule cancellations quickly
- Encourage prebooking for future visits
Front Desk Guest Experience
- Greet guests and create a welcoming spa environment
- Answer phone calls and assist with reservations
- Recommend spa services and enhancements
- Support massage therapists and estheticians during busy shifts
- Maintain an organized and professional front desk
Performance Bonuses Based On
- Membership conversion
- Appointments booked
- Prebooking percentage
- Average ticket and upgrades
- Guest experience
Requirements
- 1+ year experience in sales or customer service
- Comfortable recommending services and asking for the sale
- Strong communication and people skills
- Reliable attendance and punctuality
- Comfortable using booking or POS systems
Experience in spa, fitness studios, hospitality, retail, or wellness environments is strongly preferred.
Bilingual English/Spanish is a plus.
Growth Opportunities
Top performers have opportunities to grow into:
- Lead Spa Associate
- Assistant Spa Manager
- Spa Management roles
Welcome to Hand & Stone Med Spas. On this page you will find links to articles related to the spa industry, as well as job announcements.
Hand & Stone Massage and Facial Spa provides professional spa experiences at affordable prices seven days a week.
Our vision at Hand and Stone is to provide these wonderful benefits to more and more people, through the art and science of massage and facial services. There's no question this will require highly skilled and caring Massage Therapist and Estheticians, supported by our Spa Managers and Spa Associates.
Lifestyle Program-
Getting a massage, a facial, or both on a regular basis is one of the healthiest things you can do for yourself. At Hand and Stone, our Healthy Lifestyle Program is easy and affordable. For just one low price each month, you’ll enjoy your choice of a One Hour Massage or a Signature Facial. Enjoy additional services throughout the month at our low member rates including gift card purchases for family and friends.
Special Events-
Onsite Chair Massage| What better way to surprise your employees than providing the benefits of massage therapy at work! Our Corporate Onsite Chair Massages are perfect for those stressful days at the office or just to show your appreciation for your employees hard work. Also ask about how you can take advantage of our Onsite Chair Massages as a part of your Employee Benefits!
Corporate Events| Who needs another Company Picnic? The perfect way to build company morale, create unity within your team members and recognize your employees hard work, all why having the optimal relaxing spa day.
Bachelorette Parties/ Bridal Showers| Take the stress out of planning and preparing for a wedding and enjoy the company of your wedding party, friends and family for a relaxing day at the spa!
Founded
2018
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Self-Owned
Headquarters
Weston, FL
Welcome to Hand & Stone Med Spas. On this page you will find links to articles related to the spa industry, as well as job announcements.
Hand & Stone Massage and Facial Spa provides professional spa experiences at affordable prices seven days a week.
Our vision at Hand and Stone is to provide these wonderful benefits to more and more people, through the art and science of massage and facial services. There's no question this will require highly skilled and caring Massage Therapist and Estheticians, supported by our Spa Managers and Spa Associates.
Lifestyle Program-
Getting a massage, a facial, or both on a regular basis is one of the healthiest things you can do for yourself. At Hand and Stone, our Healthy Lifestyle Program is easy and affordable. For just one low price each month, you’ll enjoy your choice of a One Hour Massage or a Signature Facial. Enjoy additional services throughout the month at our low member rates including gift card purchases for family and friends.
Special Events-
Onsite Chair Massage| What better way to surprise your employees than providing the benefits of massage therapy at work! Our Corporate Onsite Chair Massages are perfect for those stressful days at the office or just to show your appreciation for your employees hard work. Also ask about how you can take advantage of our Onsite Chair Massages as a part of your Employee Benefits!
Corporate Events| Who needs another Company Picnic? The perfect way to build company morale, create unity within your team members and recognize your employees hard work, all why having the optimal relaxing spa day.
Bachelorette Parties/ Bridal Showers| Take the stress out of planning and preparing for a wedding and enjoy the company of your wedding party, friends and family for a relaxing day at the spa!
Founded
2018
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Self-Owned
Headquarters
Weston, FL
