Front Desk Guest Experience Sales Associate Club Pilates South Salem
Boost your chances before you apply.
Club Pilates South Salem
Salem, OR, US
Summary
The role involves selling memberships and retail products while providing a premium guest experience. Responsibilities include conducting facility tours, managing lead generation, and maintaining studio cleanliness.
Job Description
Responsive recruiter
POSITION:
This position requires a candidate who is positive, friendly and dependable. The position is a combination of selling memberships, studio tasks and member connection. The ideal candidate will provide a premium client service environment focused around positivity, health and wellness.
Hourly rate: $17 per hour plus commission
Hours weekly varies based on business needs up to 30 hours (part-time position)
Flexible Schedule Includes:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend shift Saturday/Sunday
REQUIREMENTS:
- Excellent sales, communication, and customer service skills required.
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training.
- Ability to learn and use the Club Ready software system.
- Ability to stand throughout the shift.
- Must be fluent in English and have excellent communication skills via in-person, phone/text and email.
- Must be able to work both independently and within a team.
- Must be able to occasionally participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club.
- Previous retail, sales or fitness experience is preferred.
- High school diploma or equivalent required.
- Authorization to work in the United States required.
- Must be able to pass Background Check process.
DUTIES:
- Contact prospective members to explain benefits of a regular Pilates routine and costs of membership.
- Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants.
- Achieve or surpass monthly membership and retail sales goals.
- Clean retail area, studio, and restrooms.
- Greet clients as they enter with 1-on-1 personal interaction.
- Answer the phone in a friendly and professional manner.
- Sell memberships over the phone, on-line, or in person. Execute sales process of lead generation, follow up, and close.
- Assist members with downloading and using the Club Pilates app.
- Ensure all forms, administrative supplies, and studio literature is stocked and visible.
- Process accurate sales transactions Point of Sale software.
- Check in new Retail inventory and place on salesfloor in partnership with management.
- Participate in special events (examples: health fairs, grand openings, marathons, and community and hospital events) to promote Club Pilates.
- Calmly address clients’ concerns while maintaining the rules and procedures of the studio.
- Be responsible for opening or closing the studio depending on your shift.
COMPENSATION & PERKS:
- Commission paid on sales
- Opportunities for growth within the studios
- Free Pilates classes while employed with the company.
- Discount on retail merchandise while employed with the company.
Compensation: $17.00 per hour
Join Our Pilates Movement – Excel in Sales and Reap the Rewards!
Club Pilates is more than a fitness brand; it's a national leader in Pilates, transforming lives through over eight million workouts each year. We're on a trajectory of exponential growth, and we're looking for a sales-customer service focused team members to contribute to our studio's success.
