Front Desk & Client Experience Representative

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Wellness resources

About Us

Synergy Nutrition and Wellness is an integrative wellness center dedicated to whole-person health. We blend holistic muscle testing, family practice medical services, and both Eastern and Western modalities to support individuals and families on their wellness journeys.

Our environment is fast-paced, supportive, and purpose-driven, with a strong focus on education, compassion, and exceptional patient care.

We’re Hosting Open Interviews!

We are hosting open interviews for motivated, wellness-aligned individuals who are excited to be part of a collaborative healthcare environment. This is a dynamic, multi-functional role with opportunities for long-term growth, including leadership and specialized support positions.

Open Interview Dates:

• 1st Tuesdays of each month
  
• Time: 9:00 AM – 11:00 AM

Locations:
Candidates may be scheduled to float between our North Tonawanda, Williamsville, and Lancaster locations.

Who We’re Looking For

We’re seeking team members who support daily operations while delivering outstanding client experiences. This role requires initiative, problem-solving, adaptability, and strong communication skills.

You are someone who:

• Thrives in a fast-paced, people-centered environment
• Is committed, reliable, and motivated
• Has strong customer service and communication skills
• Works well as part of a collaborative team
• Has a wellness-aligned mindset and interest in holistic health
• Can multitask, stay organized, and manage shifting priorities
• Is always looking for ways to improve systems and client experiences
• Is interested in long-term growth within a mission-driven organization

Your Role: Front Desk & Client Experience Representative

As the Front Desk & Client Experience Representative, you’ll be the heartbeat of our client interactions—creating a welcoming atmosphere and ensuring each visit runs smoothly.

Key Responsibilities

• Greet and engage clients with warmth, professionalism, and care
• Schedule appointments, manage phone calls, and process payments
• Support patient compliance by following up on missed appointments and reactivations
• Assist clients with intake forms and required documentation
• Maintain a clean, calm, and inviting front-desk environment
• Contribute ideas to improve efficiency, workflow, and client satisfaction
• Participate in the creation of social media and in-office content as needed

Schedule & Hours

• Part-time position: approximately 12–15 hours per week
  
• Flexible scheduling, with the ability to float between North Tonawanda, Williamsville, and Lancaster locations as needed

What We Offer

• Competitive pay with growth potential
• Flexible scheduling
• Meaningful, purpose-driven work
• Employee discounts on wellness services and products
• A supportive, uplifting, team-focused environment

Ready to Take Initiative?

If you’re excited to grow with a team that’s changing lives through holistic health, we’d love to meet you.

📧 Send your resume or letter of intent to:
[email protected]

📍 Or stop by during our open interview hours
Bring your enthusiasm, curiosity, and commitment to excellence!

Compensation: $16.00 - $18.00 per hour

 
At Synergy Nutrition and Wellness we offer Designed Clinical Nutrition based on the consumption of real whole food. This allows the body to repair and heal itself just as nature intended it to.

This means we do things a little differently. We believe that the body can heal itself in extraordinary ways when it is given the nutrients and support that it needs.

When the right combination of natural health therapies and whole food supplementation comes together, we call this synergy and that is what heals the human body and spirit.