Front Desk Clerk and Night Auditor, Wuksachi Lodge

Overview

Delaware North Parks and Resorts is searching for a customer-service focused seasonal Front Desk Clerk and Night Auditor to join our team at Wuksachi Lodge in Sequoia National Park, California. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

Additional Details

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal daily
• Commuter bonus - $15/day for commutes 35+ miles one-way, $30/day for 50+ miles one-way
• Employee discounts - 50% off restaurant and pizzeria, 20% off other food and beverage, 40% off retail
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life in Sequoia National Park

Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California's Sequoia National Park! Each day inspires in special places like this.

• Low-cost shared dormitory housing available for $65/ week, including utilities and wi-fi
• Housing includes free on-site laundry and a communal area for cooking
• Live amongst the giant sequoias
• Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!

Unit Description

Sequoia National Park offers an opportunity to see the giant Redwoods that cannot be found anywhere else in the world. The work itself is exciting, and there are a lot of career opportunities for advancement and opportunities to transfer to other Delaware North properties located at the state and national parks across the country. We offer on-site housing and discounts on food, beverage, and retail. Shuttle service to town is provided.

Responsibilities

• Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently
• Quote room rates and room package information, post charges for in-house accounts
• Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
• Check and balance the daily figures, post room and tax charges on guest accounts

Qualifications

• Must be at least 18 years old
• Available to work two overnight shifts and three day or evening shifts each week
• Previous experience in cash handling
• Previous experience in customer service environment is beneficial
• Good communication skills; ability to communicate with guests and team members
• Basic math skills; ability to accurately handle money and count change
• Experience using Microsoft Excel
• No high school diploma or GED required